Printable Version | Subscribe | Add to Favourites
New Topic New Poll New Reply
Author: Subject: Rally Design
Nosey

posted on 2/12/08 at 04:31 PM Reply With Quote
Rally Design

Credit where it's due, I ordered some bits from Rally Design and a brake cylinder was wrong.

Rang them up and was worried about returning the part (the post from over here would be more than the part was worth...) The nice man on the phone said no bother, you keep the wrong part and we will send over the correct one for free. Fair play, slap on the back and all that.

View User's Profile View All Posts By User U2U Member
cloudy

posted on 2/12/08 at 04:36 PM Reply With Quote
I've always had a positive experience, and they are very helpful on the phone





www.warnercars.com

View User's Profile Visit User's Homepage View All Posts By User U2U Member
iank

posted on 2/12/08 at 04:51 PM Reply With Quote
Agreed, they've always been very helpful and correct any mistakes quickly.





--
Never argue with an idiot. They drag you down to their level, then beat you with experience.
Anonymous

View User's Profile View All Posts By User U2U Member
BenB

posted on 2/12/08 at 06:04 PM Reply With Quote
Yup. Top people. Always quick delivery and amazing customer service.
View User's Profile Visit User's Homepage View All Posts By User U2U Member
pointy

posted on 2/12/08 at 06:12 PM Reply With Quote
Yep,

I ordered the wrong suspension bushes and they re-sent the correct ones before I had returned the incorrrect ones.
rare in todays market.

Andy p

View User's Profile View All Posts By User U2U Member
blakep82

posted on 2/12/08 at 06:36 PM Reply With Quote
same here, wrong brake line fitting, sent me the correct one completely free of any charge





________________________

IVA manual link http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1081997083

don't write OT on a new thread title, you're creating the topic, everything you write is very much ON topic!

View User's Profile View All Posts By User U2U Member
JoelP

posted on 2/12/08 at 07:59 PM Reply With Quote
i dont think ive ever heard a bad word about rally design
View User's Profile View All Posts By User U2U Member
nick205

posted on 2/12/08 at 08:00 PM Reply With Quote
Ditto - quick delivery and helpful on the phone too.






View User's Profile View All Posts By User U2U Member
DavidW

posted on 2/12/08 at 08:19 PM Reply With Quote
I've only good stories about them too.
View User's Profile View All Posts By User U2U Member
COREdevelopments

posted on 2/12/08 at 08:31 PM Reply With Quote
yes i'm another happy chappy too, bought alot of bits from them during my build.

rob






View User's Profile E-Mail User View All Posts By User U2U Member
bob tatt

posted on 2/12/08 at 08:35 PM Reply With Quote
me too ordered some wilwood calipers from them and they phoned back that day to talk to me about what i was using them on and to then told me id ordered the wrong size cylinders superb have delt with them since with very quick delivery as well
View User's Profile View All Posts By User U2U Member
bob tatt

posted on 2/12/08 at 08:35 PM Reply With Quote
me too ordered some wilwood calipers from them and they phoned back that day to talk to me about what i was using them on and to then told me id ordered the wrong size cylinders superb have delt with them since with very quick delivery as well
View User's Profile View All Posts By User U2U Member
bob tatt

posted on 2/12/08 at 08:35 PM Reply With Quote
me too ordered some wilwood calipers from them and they phoned back that day to talk to me about what i was using them on and to then told me id ordered the wrong size cylinders superb have delt with them since with very quick delivery as well
View User's Profile View All Posts By User U2U Member
bob tatt

posted on 2/12/08 at 08:36 PM Reply With Quote
me too ordered some wilwood calipers from them and they phoned back that day to talk to me about what i was using them on and to then told me id ordered the wrong size cylinders superb have delt with them since with very quick delivery as well
View User's Profile View All Posts By User U2U Member
bob tatt

posted on 2/12/08 at 08:36 PM Reply With Quote
me too ordered some wilwood calipers from them and they phoned back that day to talk to me about what i was using them on and to then told me id ordered the wrong size cylinders superb have delt with them since with very quick delivery as well

new record for number of duplicat posts is now held by me

[Edited on 2/12/08 by bob tatt]

View User's Profile View All Posts By User U2U Member
The Great Fandango

posted on 2/12/08 at 08:53 PM Reply With Quote
I expect they make enough business from people on this forum, let alone the countless other forums out there for various types of kit car, race car, and general motorsport.

In a nutshell, when you're making that much money shipping another part free of charge amounts to peanuts. They'll see the benefit when you come back to them and order again.

I too have been extremely happy with their service, and the technical know-how is second to none.





He Who Dies With The Most Toys Dies The Happiest

View User's Profile E-Mail User View All Posts By User U2U Member

New Topic New Poll New Reply


go to top






Website design and SEO by Studio Montage

All content © 2001-16 LocostBuilders. Reproduction prohibited
Opinions expressed in public posts are those of the author and do not necessarily represent
the views of other users or any member of the LocostBuilders team.
Running XMB 1.8 Partagium [© 2002 XMB Group] on Apache under CentOS Linux
Founded, built and operated by ChrisW.