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Broadband + Phone Calls - Which ISP
John P - 23/10/06 at 02:06 PM

I currently use a dial-up internet connection from Tiscali.

My home internet useage is very light but dial-up speed makes some sites almost impossible so I'm having to consider moving to broadband (despite being Tight!).

I'm happy to combine this with 'phone calls and, before all their reported problems, was going to go with Talk Talk but I live in a semi-rural area which they don't cover.

Just been looking at Pipex Mini but does anyone have any recommendations?

John.


JackNco - 23/10/06 at 02:28 PM

i think im the only person on the planet but ve had no problems with NTL

Although Sky are worth looking in to is you a light user. its free for 4MB connection i think if ur on a TV package

John


whitestu - 23/10/06 at 02:44 PM

They have had some bad press, but for my money talk talk take some beating.

Since changing my phone bill is the same as it was with BT, but I get 2Mb BB as well.


Stu


marktigere1 - 23/10/06 at 03:11 PM

Yep, I agree.

I'm with TalkTalk and could not be more pleased with the service.

Cheers

Mark

PS. You did say you could not get TalkTalk so forget what I just said.


mookaloid - 23/10/06 at 03:25 PM

My parents talk talk and they pay £10 per month for it as they are in a rural area - but it still seems lika good deal and it performs very well.


britishtrident - 23/10/06 at 03:39 PM

A lot depends on your location, exchange, distance from BT exchange.
Worth looking at the ISPS/Telcos that do ADSL2 as for a give distance from the exchange you can expect twice the speed, for little or no extra cost.



Remember you can use VOIP to make almost free calls using Skype once you have broadband.

Best source of info is htp://www.adslguide.org.uk


nitram38 - 23/10/06 at 04:04 PM

Don't get me started!!!!!!!
I have Talk Talk..............just about!!!!!!!
Things are fine until you have a service issue and you need to talk to someone.
I have spent weeks trying to get my service reconnected after the "upgraded" me to 8MB.
I have spent minimum 40 mins on hold waiting to speak to someone (usually someone in India following a script) and once spent 6 hours one day trying to talk to someone who knew what they were talking about.


Taz Surfleet - 23/10/06 at 04:23 PM

My mum uses talk talk after initial hiccups its seems ok, I use tiscali broad band they seem as cheap as anyone and ive had no problems in 2 yrs.


Confused but excited. - 23/10/06 at 04:35 PM

I live in a rural area.
I use Onetel, probably not the cheapest but I have 2Mb connection with unlimited downloads, never had service issues and always get through on the phone straight away if I have a query.
Technical backup is a normal phone call not £1.50/min like some bandits charge.


oliwb - 23/10/06 at 05:35 PM

I live in the back and beyond and have broadband from Waitrose have been the which? guides top rated for the past 2 yrs on the trot! Not very cheap but then I get totally free (0800) support (English) and have had zero problems with them what so ever.....Guess you get what you pay for....Oli.


stevebubs - 23/10/06 at 05:52 PM

Look on www.samknows.com and see which LLU operators are installed in your exchange before making a decision.

I have Bulldog at home currently and (once installed) it seems pretty good. However, they had problems dealing with my NTL phone number (even though it's on a BT line) so I had to have an extra phone line installed to support it.

Am considering swapping to Sky atm.

[Edited on 23/10/06 by stevebubs]


bob - 23/10/06 at 06:39 PM

Like Nitram38 i had a mare getting the talktalk BB up and running,finaly managed (luck) to speak to someone english speaking (scouser) who talked me through it and hey presto BB is ok.
Much faster than AOHELL because there isnt all that crappy software clogging up the PC and its saving me £15 a month so thats the indy insurance sorted.