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Author: Subject: Credit card fraud - dealt with
nick205

posted on 9/4/19 at 01:05 PM Reply With Quote
Credit card fraud - dealt with

Just noticed an unrecognised payment on my Mastercard credit card for 103.07.

Telephoned the credit card company and they've cancelled the card and sent a replacement.

They've also refunded the money without any issue.

Very pleased and impressed with their service and the speed at which they dealt with the problem.

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theconrodkid

posted on 9/4/19 at 03:14 PM Reply With Quote
mine was even better, i got a text to tell me someone had billed me for the same amount 2 days running, both were declined and new card issued, i didnt even know it was happening...thanks santander





who cares who wins
pass the pork pies

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nick205

posted on 9/4/19 at 03:17 PM Reply With Quote
They are pretty good at watching over us
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ReMan

posted on 10/4/19 at 09:29 PM Reply With Quote
I just had a "card declined" at Sainsburys petrol pumps, despite no problem shopping in Sainsburys minutes before.
Used a different card got home.
Before I had chance to see online if my account had been rinsed, bank had texted me asking me to call their fraud office.
Went through checks etc and they re-instated it.
Reason given: Massive pay at pump thefts with stolen cards.

As mentioned, Id rather have it this way





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