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Author: Subject: ebay classic...........
Jon Ison

posted on 26/4/07 at 08:11 PM Reply With Quote
ebay classic...........

We sell a fair few cooker hoods/extractors on ebay.........

Stainless, black, white........

Just had an email from an angry buyer claiming they want too send the stainless hood back as its grey in appearance and they wanted a stainless effect..........and also we should alter our description as they are grey and not a stainless finish..........

"You have peeled off the grey protective film covering the hood" was my reply........

Whoops........

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JoelP

posted on 26/4/07 at 08:15 PM Reply With Quote
what a dumbass!
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cadebytiger

posted on 26/4/07 at 08:17 PM Reply With Quote
good god! people like that should be shot!
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Simon

posted on 26/4/07 at 08:24 PM Reply With Quote


ATB

Simon






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COREdevelopments

posted on 26/4/07 at 08:25 PM Reply With Quote
DIME BAAAARRRRRR!!!!!!






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trialsman

posted on 26/4/07 at 08:38 PM Reply With Quote
Were they blond???
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mistergrumpy

posted on 26/4/07 at 08:44 PM Reply With Quote
Have they replied back with an apology though?






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TPG

posted on 26/4/07 at 09:14 PM Reply With Quote
Thats almost like the classic IBM helpline story.
"........No I can't see the instruction book.
Why?
Its dark.The lights are out.
When did your computer stop working?
Same time the lights went out...."





..Which was nice..

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chrisg

posted on 26/4/07 at 09:45 PM Reply With Quote
I had something similar

Sold a In car DVD player with the twin screens for the headrests.

The guy e-mails me to say that the remote isn't working.

I knew it was working when I last used it, and the guy was local so I went to see him.

He set the system up in the back of his car and went to get us a cuppa.

Out of interest I tried the remote.

It worked!

So I said to him"It works for me"

He says "I've had two lots of batteries in it and it doesn't."

so I picked it up and paused the DVD.

"how did you do that!!" he says

"pressed the pause button"

I gave him the remote and he's sitting half in and half out of the car going "it won't work for me!"

Then I spotted what he was doing.

The sensors for the remotes are on the screens - he was pointing the remote at the head unit!!!

Problem solved.

cheers

Chris

[Edited on 26/4/07 by chrisg]





Note to all: I really don't know when to leave well alone. I tried to get clever with the mods, then when they gave me a lifeline to see the error of my ways, I tried to incite more trouble via u2u. So now I'm banned, never to return again. They should have done it years ago!

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the_fbi

posted on 26/4/07 at 09:54 PM Reply With Quote
I hate to admit, I did a similar thing with my carbon effect rear light housings from Westfield.

They were a bit "chipped" in places, but not too badly. Although for what they cost I wasn't happy.

Sent an email to parts dept and he asked if I'd removed the clear covering.

Clear covering was so good, I didn't realise it had one.

Description
Description

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RazMan

posted on 26/4/07 at 10:07 PM Reply With Quote
A bit like the classic saying in I.T.
"90% of all computer problems are situated between the keyboard and the chair"






Cheers,
Raz

When thinking outside the box doesn't work any more, it's time to build a new box

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iank

posted on 26/4/07 at 10:44 PM Reply With Quote
quote:
Originally posted by RazMan
A bit like the classic saying in I.T.
"90% of all computer problems are situated between the keyboard and the chair"



Sometimes written as PEBCAK by support departments.

(Problem Exists Between Chair And Keyboard)

Also sometimes the good old "ID-10-T" error.





--
Never argue with an idiot. They drag you down to their level, then beat you with experience.
Anonymous

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worX

posted on 26/4/07 at 10:47 PM Reply With Quote
In 4 years of working for Barclays Bank in an IT help desk I have been asked to sort out several problems "in house" I recall at least 4 out of 5 times that I have fixed a printer/scanner/photocopier problem by "turning it on"...........

Steve






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MikeRJ

posted on 26/4/07 at 10:56 PM Reply With Quote
I've been woken up at 3 in the morning by a phone call from night shift and had to drive 50 miles to find that a bit of equipment hadn't been switched on, despites lots of assurances over the phone...
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davie h

posted on 26/4/07 at 10:58 PM Reply With Quote
i used to work as a mechanic at vauxhall and one day a very angry customer came in with her new astra to complain that the speakers in the rear doors didnt work i was asked to look at it and immediatly told her that her car didnt have speakers in the rear doors just the covers fitted with no speaker to which she replied "IT MUST HAVE THEY WERE FUŁ$ING WORKING YESTERDAY" so to prove to her it didnt i popped a speaker cover off and showed her the empty space she then grabbed the cover and called me a wan%^r before wheel spinning away i nearly pissed myself laughing
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MikeR

posted on 26/4/07 at 11:00 PM Reply With Quote
PICNIC - Problem In Chair Not In Computer

My favourite and I'm claiming to have invented this as i've never heard it before i said it.

The problem is with a Computer User, Non Technical.

(i've done a lot of 1st, 2nd, 3rd and on site support in my time - the sins of being a developer of a product with a loyal and either elderly or wannabe techie user base.

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Danozeman

posted on 27/4/07 at 05:39 AM Reply With Quote
quote:

A bit like the classic saying in I.T.



Theres a saying in the garage.

"It must be the nut behind the steering wheel."

That happens alot in my job. (mechanic for royal mail)





Dan

Built the purple peril!! Let the modifications begin!!

http://www.eastangliankitcars.co.uk

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Jon Ison

posted on 27/4/07 at 06:02 AM Reply With Quote
Here is all the txt below, (address removed) to her credit she as apologised, brightens the day up a little.





Hello June

I feel so stupid cannot believe it... I am so sorry I really do
apologise...

Many thanks for all your help
Michelle

-----Original Message-----

Hi,

You have taken off grey the plastic film that covers the hood haven't
you ?
The hood is brushed stainless and very bright.

J.

Thank you for this, but I am really disappointed with the Hood, it's
>not really stainless steel more like a grey colour I expected it to be
>more like a stainless steel effect and not grey in colour also a lot
>off scratches on the front off hood and will be very noticeable when I
>put this in the kitchen.
>
>Would it be possible to return this item please and have a refund. I
>would change the description on future hoods
>
>Please let me know if able to return
>
>Michelle

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iank

posted on 27/4/07 at 06:55 AM Reply With Quote
Excellent news, it could easily have turned into a stupid negative feedback story with some of the cretins that inhabit ebay.

Get some with the bright blue film for next time

p.s. June...?


[Edited on 27/4/07 by iank]





--
Never argue with an idiot. They drag you down to their level, then beat you with experience.
Anonymous

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the_fbi

posted on 27/4/07 at 07:03 AM Reply With Quote
quote:
Originally posted by worX
In 4 years of working for Barclays Bank in an IT help desk

Servicepoint?

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smart51

posted on 27/4/07 at 07:07 AM Reply With Quote
A friend of mine used to work for a big IT company that managed hotel computer systems. He was called out one time from sussex to aberdeen because an application had dissapeared from the computer. It turns out the window had been minimised. A single click of the mouse and he could drive home again. At least it was a day out.
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ned

posted on 27/4/07 at 07:08 AM Reply With Quote
I had the same issue when buying a hood from homebase. Specified stainless and the first one turned up in a painted grey finish. Complained and they sent me a much better branded one, was still painted grey though, and no protective film on it!

Gave up in the end as realised I wasn't going to get anywhere as they'd already 'upgraded' me. This was a built in style unit with front door/fascia to match other units.

Ned.





beware, I've got yellow skin

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bodger

posted on 27/4/07 at 08:40 AM Reply With Quote
So is it June during the day & Jon in the evenings?
Come on you can share your secret with us

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DarrenW

posted on 27/4/07 at 09:07 AM Reply With Quote
quote:
Originally posted by bodger
So is it June during the day & Jon in the evenings?
Come on you can share your secret with us




I have to say Jon you left yourself wideopen to that

That woman must have been a true classic. All of the protective film i have seen on hoods looks so naff there is no way you could confuse it as the final finish. Its maybe worth putting a note on the advert or invoices.






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chockymonster

posted on 27/4/07 at 09:46 AM Reply With Quote
I remember getting called out to fix a problem with a server that had been delivered to the customer site.

It was delivered 3 weeks prior to the call and had been reported working perfectly. We then got a heap of calls when the old server was decommissioned and the apps stopped working.

A visit to site found the problem, the new server was in the server room still in the delivery packing!!





PLEASE NOTE - Responses on Forum Threads may contain Sarcasm and may not be suitable for the hard of Thinking.

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