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Author: Subject: More work pc problems
speedyxjs

posted on 4/6/09 at 02:44 PM Reply With Quote
More work pc problems

One of our clients (the computer not customer) has developed a problem in that when one tries to access internet explorer the computer restarts.
Am i rioght in thinking it is a virus of some kind? We have tried scanning with AVG and Ad-aware but they have found nothing.
Any idea's?





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phoenix70

posted on 4/6/09 at 02:46 PM Reply With Quote
Possibly a corrupt add-on in Explorer, try reseting explorer to default settings. (Tools>internet options>Advanded>reset)

[Edited on 4/6/09 by phoenix70]

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Agriv8

posted on 4/6/09 at 02:49 PM Reply With Quote
does an alternative to IE work ie fire fox ?

regards

Agriv8





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speedyxjs

posted on 4/6/09 at 02:52 PM Reply With Quote
quote:
Originally posted by Agriv8
does an alternative to IE work ie fire fox ?

regards

Agriv8


Cant access IE to try





How long can i resist the temptation to drop a V8 in?

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speedyxjs

posted on 4/6/09 at 02:54 PM Reply With Quote
quote:
Originally posted by phoenix70
Possibly a corrupt add-on in Explorer, try reseting explorer to default settings. (Tools>internet options>Advanded>reset)



Cant do that either. As soon as the homepage loads, it resets itself

Edit - just found it in control panel. Seems to work now but has just crashed

[Edited on 4-6-09 by speedyxjs]





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blakep82

posted on 4/6/09 at 03:02 PM Reply With Quote
see if firefox will work, and then probably be worthwhile uninstalling and completely removing ie if you can, then use firefox to download and reinstall IE?
might work unless whatever causes the problems is keeping itself seperated from IE





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Project7

posted on 4/6/09 at 03:04 PM Reply With Quote
What version of internet explorer are you running?

What happens if you load internet explorer without an internet connection?

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ko_racer

posted on 4/6/09 at 03:04 PM Reply With Quote
Depending on what version of IE, you could try starting in Internet Explorer (No Addons) mode, from Start / Programs / Accessoies / System Tools

Then if that works download firefox or google chrome until you can get someone to take a look.

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speedyxjs

posted on 4/6/09 at 03:10 PM Reply With Quote
Have tried no addons but restarted before i could get on firefox website.





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blakep82

posted on 4/6/09 at 03:15 PM Reply With Quote
quote:
Originally posted by speedyxjs
Have tried no addons but restarted before i could get on firefox website.

oh yeah, you need internet to download FF... can you download it on another PC and put it on a usb memory thingy?





________________________

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don't write OT on a new thread title, you're creating the topic, everything you write is very much ON topic!

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speedyxjs

posted on 4/6/09 at 03:18 PM Reply With Quote
Just downloaded firefox on another computer and copied it onto the network and installed it and it works fine on firefox.
Cheers

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Hellfire

posted on 4/6/09 at 04:08 PM Reply With Quote
Your not using the latest Version of IE are you?

Steve






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speedyxjs

posted on 4/6/09 at 04:47 PM Reply With Quote
No





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