NS Dev
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| posted on 6/10/11 at 05:48 PM |
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Don't buy ABAC compressors!!
Just a quick follow on from my other post!
If you are looking for a decent workshop compressor, DON'T buy an ABAC !!
They were recommended to me ages ago, and seemed good value (I have a 7.5hp 3 phase dual stage piston one) but it has suffered a failed head gasket
due to mis-assembly at the factory after 16 months, and the technical help line could NOT have been any less helpful!
Basically, it's my fault that the machine has failed, I've got it too hot, worked it for too long, not retorqued the head bolts as advised
on the (non existent) sticker and generally been neglectful in not replacing the head gaskets and valve plate after 12 months, as they are
"service parts".......Sooooo, I need to spend £40 odd quid on gaskets and a sum which they would not disclose, just that they "were
very expensive" on valve plates every year....
I have photographed the mis-assembled part and will enquire with ABAC exactly how my poor maintainance of the machine has led to the head gasket being
installed half inside the cylinder bore, with a tear in it, BEFORE the bolts were tightened up!!
hmmm think it'll be going next year and be replaced by a recon hydrovane machine.
The ABAC customer service is utter rubbish, and the assembly quality of the machine rather suspect!!
Retro RWD is the way forward...........automotive fabrication, car restoration, sheetmetal work, engine conversion
retro car restoration and tuning
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jollygreengiant
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| posted on 6/10/11 at 05:58 PM |
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Just as a thought, IF it had been incorectly assembled from new, then this would lead to 'over working' of the compressor and therefore
premature failure of the product due to 'overheating'. Ergo the the ball is firmly and squarely back in their court and probably open to
a small claims court for coverage of costs incurred.
Just a thought.
JGG
edit bit, ie, costs of parts, labour, lost work, lost jobs etc.
[Edited on 6/10/11 by jollygreengiant]
Beware of the Goldfish in the tulip mines. The ONLY defence against them is smoking peanut butter sandwiches.
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Confused but excited.
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| posted on 6/10/11 at 05:58 PM |
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See my advice in this thread: http://www.locostbuilders.co.uk/viewthread.php?tid=161568
Doesn't matter what they say. You have legal rights in this regard.
Don't let them fob you off with guff. They all try it on.
Report to your local Trading Standards, give them the ten days (as in the letter) and if you have no joy report back to Trading Standards. for them to
sort.
[Edited on 6/10/11 by Confused but excited.]
Tell them about the bent treacle edges!
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designer
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| posted on 6/10/11 at 06:17 PM |
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Under European Law, any electrical goods have a 'life' of five years, despite what any guarantee say.
I used this last year and got a four year old washer replaced.
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fullpint
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| posted on 6/10/11 at 06:45 PM |
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Ive got one!! Mines a 5.5HP 3 phase. Had it for 18 months.. Best I check those bolts first thing in the morning.
I would buy a Hydrovane but at the time this was less than half the price..
I guess you get what you pay for at the end of the day..
I've over 28 years in dealing with magnesium wheels. Refurbishment and can powder coat most metal parts. Visit my web site if you wish..
www.tpcs-magnesium-refurbs.co.uk
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hillbillyracer
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| posted on 6/10/11 at 06:49 PM |
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A company we get load of stuff through supplies them, we've sold a few & had no bother, unlike one or two other brands!
Sounds more like a failure in the customer service department than the machine itself.
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NS Dev
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| posted on 6/10/11 at 07:53 PM |
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To be honest it is the people not the product I think. Every company has the odd assembly fault, but for the tech dept to leap in blaming the customer
without any facts is rather poor!!! I will email them the photos in the morning and start off without mentioning trading std etc. Will follow up with
that if they are not at least forthcoming with the money for the gasket set!
Retro RWD is the way forward...........automotive fabrication, car restoration, sheetmetal work, engine conversion
retro car restoration and tuning
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40inches
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| posted on 6/10/11 at 08:48 PM |
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Make your own complaint letter Here
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P155TAKER
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| posted on 14/11/13 at 02:57 PM |
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i agree dont buy an abac compressor
my compressor gave up after 355 days!
head gasket was the diagnosis down the phone from abac
said that this is a serviceable item and not covered under warranty!!!!!!!
should be replaced every 12 months
my old compressor lasted nearly 30 years with out the head coming off
after all of this i got the service kit from the supplier of the machine, then the recommended repairer for my area wanted £217 to come and do the
job, also wanted paying before even getting in his van to come and do the job
fitted it myself in 15 minutes
let this be a lesson to everyone
dont buy abac and dont believe you get a 12 months warranty
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matt_gsxr
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| posted on 14/11/13 at 03:46 PM |
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Is it post-resurrection day today or something?
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me!
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| posted on 14/11/13 at 04:45 PM |
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And being a first post with that user name I'm a bit suspicious!
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matt_gsxr
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| posted on 14/11/13 at 05:06 PM |
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quote:
Originally posted by me!
And being a first post with that user name I'm a bit suspicious!
Probably works as a urologist on in dope testing.
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