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Author: Subject: IVA Passed
daveb666

posted on 14/1/14 at 08:56 AM Reply With Quote
I waited 5 days! - and the DVLA confirmed they lost all my documentation. I was fobbed off for a further 5 days before I wrote a letter to the Chief Exec of the DVLA and the day after my docs were found.





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Acc8braman

posted on 14/1/14 at 12:21 PM Reply With Quote
Rang them, they said the 31st is not classed as a work day for them, so asked me to call back at the end of the week.

Not even willing to take details from me regarding my forms!!

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daveb666

posted on 14/1/14 at 12:28 PM Reply With Quote
Doh. I'd rather have that outcome than have not tried at all

Call them Thursday lol





2007bc Photography - Commercial and Wedding Photographer based in West Yorkshire

http://www.2007bc.co.uk / http://www.huddersfieldcommercialphotographer.co.uk

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Acc8braman

posted on 14/1/14 at 01:05 PM Reply With Quote
quote:
Originally posted by daveb666
Doh. I'd rather have that outcome than have not tried at all

Call them Thursday lol


Good Point

[Edited on 14/1/14 by Acc8braman]

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Acc8braman

posted on 15/1/14 at 05:34 PM Reply With Quote
Rang them, this time they searched the system and stated its being processed and should be with me in 10 days?!

What's happening with their 14 Day SLA??

They still haven't cashed the cheque and nothing is coming up on DLVA Reg checker

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davidimurray

posted on 15/1/14 at 06:21 PM Reply With Quote
My experience was they don't do anything until day 14, if they find a problem then they write a letter, that takes 2 days to make it into the post which is then 2nd class, so in my case was about 20 days before I even heard from them. I had reg, tax disc and v5 10 days before the cheque left my account! If you get really stuck drop me a u2u as they accidentally gave me the contact details for one of the 'case workers'





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AndyW

posted on 15/1/14 at 07:00 PM Reply With Quote
I chased mine up and had a very helpful lady called Shelley, I just copied this from an e-mail I sent her. (I was able to scan and send docs to her but that's as I wanted a Q plate)

Might be worth a call as there is a direct number.

Good luck

her details are:

Shelley Oliver

Casework clerk

Central Casework Group | VC2 | D4 | DVLA | Swansea | SA6 7JL

Twitter: @dvlagovuk

GTN 1213 Ext. 2942

(01792) 782942

[Edited on 15/1/14 by AndyW]

[Edited on 15/1/14 by AndyW]

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Acc8braman

posted on 15/1/14 at 07:07 PM Reply With Quote
Thanks Andy.
Thanks Dave

Will call that number tomorrow

I'm after donor age related plate with my private reg on it. Bit worries as been checking to see if the private reg is registered yet on the dvla site and it isn't, really don't want a q, nothing against them but will really devalue my replica

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Acc8braman

posted on 16/1/14 at 01:00 PM Reply With Quote
YAY - received my V5C today, going for a drive - Legally now

LOL

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Acc8braman

posted on 16/1/14 at 05:10 PM Reply With Quote
What a feeling, 1st Legal drive
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AndyW

posted on 16/1/14 at 05:20 PM Reply With Quote
Well done, looks great. Always wanted one myself....
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ashg

posted on 16/1/14 at 09:21 PM Reply With Quote
no dark jeans in that interior





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Acc8braman

posted on 16/1/14 at 10:13 PM Reply With Quote
quote:
Originally posted by ashg
no dark jeans in that interior


Lol, why did I choose white!

Have white cotton covers for the seats for journeys and then take off

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Acc8braman

posted on 22/1/14 at 12:32 PM Reply With Quote
Received all my receipts back, less my Driving License!!!


Called them up and they asked if I checked the envelope it was sent it!!!! Idiots!!!

Now I have to write a letter to them explaining I didn't receive it back and they have lost it!

Complete waste of my time FFS!

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Acc8braman

posted on 22/1/14 at 12:32 PM Reply With Quote
Sorry, little rant there, its my 1st day of none smoking
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