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Author: Subject: Why when Moving from Wanadoo to Sky?
markal

posted on 14/5/07 at 08:36 AM Reply With Quote
Why when Moving from Wanadoo to Sky?

Hi, can somebody please tell me why when moving from one server to another it takes up to 3 weeks, they tell us it's because we are on a LLU, whats that, also Wanadoo has dropped our connection speed from 7.6 Mbps to 1.1, is that out of spite because we said we would be moving, i understand building cars not this, all help greatly appreciated, regards Alan.
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ned

posted on 14/5/07 at 08:40 AM Reply With Quote
LLU means they use sky equipment in the local bt exchange. I moved to sky and was told a similar lead time, but i had no loss of service on the switch over that i noticed and the sky service has been very good.

quick search:
http://www.ofcom.org.uk/static/archive/oftel/publications/broadband/dsl_facts/LLUbackground.htm

Ned.





beware, I've got yellow skin

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markal

posted on 14/5/07 at 08:45 AM Reply With Quote
Thanks ned.
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stevebubs

posted on 14/5/07 at 08:50 AM Reply With Quote
LLU means your line has physically been moved from a BT piece of equipment to Wanadoo's. To change supplier, they need to send an engineer out to change the cabling in the exchange.

As for the change in speed - if you are paying for the 8M you should be receiving it. Have you tried restarting the modem?

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andyharding

posted on 14/5/07 at 09:14 AM Reply With Quote
With 50:1 contention he's paying for 0.16M not 8M so can't complain.





Are you a Mac user or a retard?

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britishtrident

posted on 14/5/07 at 09:21 AM Reply With Quote
The speed drop could be because you have exceeded you download allowance for he month and have been throttled. --- Unlimited broadband doesn't really mean unlimited.
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markal

posted on 14/5/07 at 12:45 PM Reply With Quote
Wanadoo are saying there is a fault thats why i am only getting1.1Mbps, but because i am moving they are not going to help.

[Edited on 14/5/07 by markal]

[Edited on 14/5/07 by markal]

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speedyxjs

posted on 14/5/07 at 05:28 PM Reply With Quote
quote:
Originally posted by CaLviNx
quote:
Originally posted by britishtrident
The speed drop could be because you have exceeded you download allowance for he month and have been throttled. --- Unlimited broadband doesn't really mean unlimited.



Eh !!! my unlimited with AOL means just that i hammer my connection with Torrent D/L's and over the years have never had a "throttling" of my connection...


I do with tiscali





How long can i resist the temptation to drop a V8 in?

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stevebubs

posted on 21/5/07 at 08:22 AM Reply With Quote
quote:
Originally posted by andyharding
With 50:1 contention he's paying for 0.16M not 8M so can't complain.


Depends on how popular that Wannadoo DSLAM is...

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