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laptop problem
ruskino80 - 25/8/12 at 12:13 PM

hi, my laptop seems to have picked up a virus which is affecting google only,i can get on the net and search via bing but the minute i do anything relating to google it crashes-any ideas on how to remove the bug or google and reinstall? google itself does not appear in add or remove programs.


monkeyarms - 25/8/12 at 01:09 PM

What OS is it?
Which browser is affected?


Daddylonglegs - 25/8/12 at 01:36 PM

Turn off system restore, run Malaware, clear cr*p off if any found. Reboot, and turn system restore back on.

Normally works OK.

The system restore can be used by some viruses to retore itself after it has been cleaned apparently.

HTH


wilkingj - 25/8/12 at 01:49 PM

If its Windoze, the restart in Safe Mode first with Network.
Get Maywarebytes, install then check for updates before scanning.

Do a scan, and see what it finds.

Starting in Safe Mode will prevent a lot of stuff loading, ie you get a minimal working system.
Its fairly important when you have problems.