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What to do with dodgy emails...........
eznfrank - 5/10/09 at 07:32 PM

I know we get a few dodgy "lottery/dead relative etc" email scams but do people know what to do with them?

Apologies if I'm teaching anyone to suck eggs but if you forward them to abuse@"insert email provider here" then the security team will deal with it. So if they are saying respond to drnkoebe@hotmail.com just forward it to abuse@hotmail.com.

I know this won't stop them but the abuse teams tend to just close the accounts which means that if other people have been dumb enough to respond to the scam then the con artist will not be able to communicate with them further and you can sleep tight in the knowledge that you may have saved some old grannies life savings from a swift journey via Western Union to Nigeria!!


speedyxjs - 5/10/09 at 07:34 PM

I get so many, i would constantly be emailing them.


nick205 - 5/10/09 at 07:51 PM

Good advice!

I'm sure most don't know it either


britishtrident - 5/10/09 at 07:54 PM

Most spam & scams originate from locations where the ISPs don't care so the senders don't get their accounts blocked.

The only thing that is really effective against spammers is black hole lists such as Spanhaus (http://www.spamhaus.org/) most abuse teams forward reported spam to Spamhaus and other blackhole list and use the Spamhause database for their own spam block list.


Some ISPs just let spam straight through to your account but the better ISPs are pretty good at spam filtering.

We also use desktop spam filtering using Robin Keir's K9 (on Windows) PC and Thunderbird's baysian and and blacklist own filtering.

On average less than 1 spam gets through to the inbox out of over 100 good emails.


britishtrident - 5/10/09 at 07:57 PM

For anybody running thunderbird this is worth browsing

http://opensourcearticles.com/introduction_to_thunderbird_5


JoelP - 5/10/09 at 08:01 PM

i delete all emails unread, unless i actually know the sender. Paranoid maybe, but unless its someone i know, im not remotely interested in it. If its clearly a phishing email (ie if it says its from any financial institution) i mark it as phishing for hotmail to worry about.


BenB - 5/10/09 at 08:07 PM

I use Spamwasher so I can bounce any spam e-mails. That being said, most will have a spoofed reply-to address anyway....

Reporting them to abuse@ will do nothing!!


eznfrank - 5/10/09 at 08:20 PM

quote:
Originally posted by BenB
I use Spamwasher so I can bounce any spam e-mails. That being said, most will have a spoofed reply-to address anyway....

Reporting them to abuse@ will do nothing!!


Abuse@ teams close hundreds of accounts every day from reports from members of the public.


RichieHall - 5/10/09 at 09:04 PM

Without teaching anyone to suck eggs, the worst possible thing you could do with these emails is reply as the majority of these accounts are automated and will flag any reply, however offensive, as a valid email address and forward many, many more to you


wilkingj - 5/10/09 at 09:05 PM

I just delete them using Mailwasher.
Replying, will just alert the sender there is a live person at that email address, which will then just attract even more emails.

I must admit the BTInternet Spam servers work pretty well for me.

NEVER respond to any spam, its a recipe for trouble!