bt broadband problems
dave r - 22/6/10 at 08:37 PM
anyone got a phone number where i can speak to an engineer, that is not colonial ?
Wheels244 - 22/6/10 at 08:45 PM
Good luck with that !
Didn't they used to be called BRITISH Telecom ???????????????
One of the many reasons I left them years ago..
Paul TigerB6 - 22/6/10 at 09:14 PM
well there's the topic of the moment - British Petroleum. Thats only 40% British owned and 39% US owned - and simply called BP now.
Didnt we have a car industry in the UK Once upon a time?
norfolkluego - 22/6/10 at 09:45 PM
quote:
Originally posted by Paul TigerB6
well there's the topic of the moment - British Petroleum. Thats only 40% British owned and 39% US owned - and simply called BP now.
Didnt we have a car industry in the UK Once upon a time?
And IT departments, oh the joy of offshoring
Hellfire - 23/6/10 at 12:34 AM
BT - or Begali Telecom... LOL do not have any UK Call Centres now - they laid them all off!
This was one of the reasons I left BT, oh and that there Broadband was slow! BT said they could not get a faster connection. So after summing up my
options I left them and subscribed to SKY.... before you say owt just hear me out!!! LOL
SKY did everything perfectly, change dates, broadband switchover and HD TV install - it still worked out cheaper so I decided to take the plunge...
instantly I went from 2.3Mb down load to 4.5Mb download speeds and no throttling on P2P either!!!
The problems I have are non-existant on anything! Broadband is excellent, as is HDTV and Phones... I;m so happy with them that I've just signed
up for another 18 months!
The other bonus is - when I call them (or they call me!) they speak in a Geordie Accent (they are from Gateshead!) I asked them and she knew the
Bridge flyover and river near and in the centre... I love quizzing them 
As far as I can see - move to SKY!
Steve
Flamez - 23/6/10 at 07:13 AM
I always find the helpdesk most helpful and solves the problem each time.
britishtrident - 23/6/10 at 08:35 AM
Just migrate to another provider BT broadband is useless, on the other hand Plusnet (actually owned by BT) is brill they never give any problems I
have put about 9 clients on them + one of my own lines.
cd.thomson - 23/6/10 at 08:44 AM
whats the issue with colonial call centres? I've never really got it. Whether its based here or there they're still only going to read you
through a flowchart thats in front of them.
I presume you just don't like the accent?
need4speed - 23/6/10 at 11:09 AM
quote:
Originally posted by Hellfire
BT - or Begali Telecom... LOL do not have any UK Call Centres now - they laid them all off!
Not quite true they still have call centres in the UK and are bringing jobs back onshore. I have just spoken to people in Glasgow & Thurso.
Dave