dave r
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| posted on 22/6/10 at 08:37 PM |
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bt broadband problems
anyone got a phone number where i can speak to an engineer, that is not colonial ?
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Wheels244
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| posted on 22/6/10 at 08:45 PM |
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Good luck with that !
Didn't they used to be called BRITISH Telecom ???????????????
One of the many reasons I left them years ago..
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Paul TigerB6
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| posted on 22/6/10 at 09:14 PM |
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well there's the topic of the moment - British Petroleum. Thats only 40% British owned and 39% US owned - and simply called BP now.
Didnt we have a car industry in the UK Once upon a time?
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norfolkluego
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| posted on 22/6/10 at 09:45 PM |
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quote:
Originally posted by Paul TigerB6
well there's the topic of the moment - British Petroleum. Thats only 40% British owned and 39% US owned - and simply called BP now.
Didnt we have a car industry in the UK Once upon a time?
And IT departments, oh the joy of offshoring
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Hellfire
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| posted on 23/6/10 at 12:34 AM |
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BT - or Begali Telecom... LOL do not have any UK Call Centres now - they laid them all off!
This was one of the reasons I left BT, oh and that there Broadband was slow! BT said they could not get a faster connection. So after summing up my
options I left them and subscribed to SKY.... before you say owt just hear me out!!! LOL
SKY did everything perfectly, change dates, broadband switchover and HD TV install - it still worked out cheaper so I decided to take the plunge...
instantly I went from 2.3Mb down load to 4.5Mb download speeds and no throttling on P2P either!!!
The problems I have are non-existant on anything! Broadband is excellent, as is HDTV and Phones... I;m so happy with them that I've just signed
up for another 18 months!
The other bonus is - when I call them (or they call me!) they speak in a Geordie Accent (they are from Gateshead!) I asked them and she knew the
Bridge flyover and river near and in the centre... I love quizzing them 
As far as I can see - move to SKY!
Steve
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Flamez
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| posted on 23/6/10 at 07:13 AM |
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I always find the helpdesk most helpful and solves the problem each time.
my build mac1motorsports
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britishtrident
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| posted on 23/6/10 at 08:35 AM |
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Just migrate to another provider BT broadband is useless, on the other hand Plusnet (actually owned by BT) is brill they never give any problems I
have put about 9 clients on them + one of my own lines.
[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]
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cd.thomson
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| posted on 23/6/10 at 08:44 AM |
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whats the issue with colonial call centres? I've never really got it. Whether its based here or there they're still only going to read you
through a flowchart thats in front of them.
I presume you just don't like the accent?
Craig
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need4speed
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| posted on 23/6/10 at 11:09 AM |
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quote:
Originally posted by Hellfire
BT - or Begali Telecom... LOL do not have any UK Call Centres now - they laid them all off!
Not quite true they still have call centres in the UK and are bringing jobs back onshore. I have just spoken to people in Glasgow & Thurso.
Dave
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