I sent the deposit off 10 days ago and havent heard from them yet, do they usually ring to confirm delivery date or do they usually contact you a week before it is ready, just wondered.?

thanks
James

In all honesty James, unless you call them you probably won't hear anything. They were pretty crap at keeping me up to date when I ordered my kit.

Give them a call tomorrow and I'm sure they'll bring you up to date.

Thanks Mark, will call them.. I am off on hols for a week this weekend but will call you once I get back to arrange to pop over if thats ok.
J

no worries mate, Have a good holiday. I'll see ya after.

If you do get a delivery date, take it as a rough guideline at best. I was quite lucky as they delivered about a week after the first planned delivery day.

Take any industry where its a small community making stuff by hand and it will be a bit vague timewise.

[Edited on 21/10/08 by bigpig]

The guys at MK are brilliant down to earth guys, but crap at organising, call them and they will always deliver, eventually.

I hear time and again excuses made for poor customer service from kit car manufacturers.
Any other business giving such poor service would never see a returning customer!
Just because a business is small and hand making a product it's no excuse for shabby customer treatment of customers. I don't think Morgan would still be around after all this time if it kept it's customers in the dark about it's renowned lengthy delivery times.

Yeah MK do awesome work but like someone else has said you do need to call them every once in a while to see how things are going. Really nice guys they will help you out with any questions you have.

Dave

It's also worth confirming all apects of your order are complete before setting off with a van to collect.

Stu

MK told me to expect a six week lead time from ordering my kit, and they actually rang me four weeks early to say it was ready - never had any problems myself but phone is best.

How weird, just had a call from them to say it will be ready in 3 weeks time.. great..:-) But will take the advice given on here about ringing first to confirm..

thanks all

James

i had no trouble with, i phoned mk and had a chat with them, sent my order form and despoist, a week later got a call, they gave me a date on pick up, then they phoned me up a week before and had a chat with them, and then i went up there and picked my kit up and went home, with a massive smile.

what a great xmas present my mum and dad got me.

stuart