Coopz
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| posted on 2/6/10 at 02:43 PM |
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MK problem
I'm not normally one to moan on a pubic forum as its not the way I like to do business but wanted peoples advise or to see if they have had a
similar problem. MK agreed to refund me for an Item quite a lot of money I got the Item sent back up to them when I promised and know it has been
signed for (13/4) Since then I have phoned countless time, they have always answered and said they will get the cheque sorted today and have even been
told it was sent to then be told we will sort it.
What do people suggest I do im too far too pop in.
Sorry for the moan but had enough
[Edited on 2/6/10 by Coopz]
[Edited on 2/6/10 by Coopz]
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Tipster69
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| posted on 2/6/10 at 02:46 PM |
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quote:
Originally posted by Coopz
I'm not normally one to moan on a pubic forum as its not the way I like to do business but wanted peoples advise or to see if they have had a
similar problem. MK refunded me for an Item quite a lot of money I got the Item sent back up to them when I promised and know it has been
signed for (13/4) Since then I have phoned countless time, they have always answered and said they will get it sorted today and have even been told it
was sent to then be told we will sort it.
What do people suggest I do im too far too pop in.
Sorry for the moan but had enough
Hi,
If they refunded you what is the problem?
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richardh
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| posted on 2/6/10 at 02:48 PM |
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^^^ beat me to it
Time for a change!
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eddie99
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| posted on 2/6/10 at 02:49 PM |
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Also very confused at this post! 
http://www.elitemotorsporteng.co.uk/
Twitter: @Elitemotoreng
Facebook: http://www.facebook.com/pages/Elite-Motorsport-Engineering/153409081394323
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NOTE:This user is registered as a LocostBuilders trader and may offer commercial services to other users
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Coopz
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| posted on 2/6/10 at 02:50 PM |
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edited I confused myself for a minute
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eddie99
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| posted on 2/6/10 at 02:52 PM |
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Ahh ok i get you now. Personally i would try all means of contacting them. Email phone etc.. If no response, maybe find someone that is close to them
to pop in? If not go yourself. All depends how far away you are.
Regards
Ed
http://www.elitemotorsporteng.co.uk/
Twitter: @Elitemotoreng
Facebook: http://www.facebook.com/pages/Elite-Motorsport-Engineering/153409081394323
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NOTE:This user is registered as a LocostBuilders trader and may offer commercial services to other users
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Coopz
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| posted on 2/6/10 at 02:55 PM |
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quote:
Originally posted by eddie99
Ahh ok i get you now. Personally i would try all means of contacting them. Email phone etc.. If no response, maybe find someone that is close to them
to pop in? If not go yourself. All depends how far away you are.
Regards
Ed
I get a response from mk just to be sold we will sort it today.
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BenB
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| posted on 2/6/10 at 03:12 PM |
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......... if you keep on getting the "cheques in the post" response just say you want it by direct bank transfer within 14 days. Given
them a reasonable deadline and a secure way of sending the money over. No real way out of that!!
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snakebelly
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| posted on 2/6/10 at 03:33 PM |
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special delivery or recorded delivery letter outlining your problem, give them 7 days to pay or you will start proceedings via the county court.
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westf27
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| posted on 2/6/10 at 04:17 PM |
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still reckon we should have a register on here for all suppliers,traders,sponsors etc.It can be used for situations like this to monitor
efficiency,quality and good business practice.I've said it before on here,the products have come a long way in forty years but the companies are
still run like they were back then,pretty poor really.To have someone wait for a refund for nearly fifty days is pathetic.How can you come to work
every day for that period of time and not deal with it,hardly decent is it.
555
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YQUSTA
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| posted on 2/6/10 at 06:25 PM |
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Do what I did.
Tell them to get it to you within 'x' days or they can pay your fuel to pick it up.
I had to drive 3.5 hours each way but it was not for a cheque but a part. I was told the same thing as you 'it's in the post' then
'will post tomorrow' on and on.
I feel your pain.
"If in doubt flat out"
Colin McRae
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TimC
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| posted on 2/6/10 at 07:10 PM |
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God, this takes me back... anyone else remember the old MK posts when Martin was having a particularly rough time?
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