JonTarry
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| posted on 22/9/04 at 01:34 PM |
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MK customer service
Hi all,
What is the general experience with customer service from MK Engineering??
I sent an email a few days ago requesting more information about the GT-R and haven't heard anything back yet.
Also, any opinions on the Dominator - anyone seen it in the flesh yet?
Thanks,
Jon.
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Hellfire
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| posted on 22/9/04 at 01:58 PM |
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Give them a call - always the best way!
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Bluemoon
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| posted on 22/9/04 at 03:30 PM |
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My experience has been very good, but I think they have a spot of bother with e-mail some times.. Best give them a call.
Dan
[Edited on 22/9/04 by Bluemoon]
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Rob Lane
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| posted on 22/9/04 at 04:05 PM |
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MK Engineering and MK Sportscars are now seperate.
Martin is mostly in his workshop all day and the best way to contact him is via telephone. Just keep trying, I have no special line etc but I always
seem to get through.
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phelpsa
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| posted on 22/9/04 at 04:43 PM |
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It is the same with Ian Grey of ST. Has terrible trouble with email, so just phone.
I suspect you'l get through perfectly well, which is why most people email.
Adam
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JonTarry
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| posted on 23/9/04 at 07:03 AM |
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MK customer service
Ok - thanks all. I'll try and give MK Engineering a shout.
Jon.
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chrisg
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| posted on 23/9/04 at 05:27 PM |
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They both call me names when I arrive
Can't understand it
Set of b@#%$&s!
Cheers
Mr popular
Note to all: I really don't know when to leave well alone. I tried to get clever with the mods, then when they gave me a lifeline to see the
error of my ways, I tried to incite more trouble via u2u. So now I'm banned, never to return again. They should have done it years ago!
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Hellfire
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| posted on 24/9/04 at 04:15 PM |
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quote:
Originally posted by chrisg
They both call me names when I arrive
Can't understand it
Set of b@#%$&s!
Cheers
Mr popular
They love you really Chris - those names are just terms of endearment! That's what they tell me anyway!!!
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greggors84
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| posted on 26/9/04 at 08:01 PM |
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Never had anything but brilliant customer service with MK, really friendly blokes, and when your there, seems like nothing is too much trouble for
them. They once were a little late sending an order off to me, but as soon as i phoned them they got it off straight away to me for free postage.
They might be a little bit disorganised, but i think they have got better recentley, maybe because of the reshuffle. They arnt too hot on answering
emails but i just phone them if they ned anything these days.
Chris
The Magnificent 7!
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DEAN C.
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| posted on 26/9/04 at 09:42 PM |
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All the lads at MK have always been more than helpful before and after the reorganisation.
Nothing is too much trouble and you never feel like you're in the way when asking for advice or silly bits and bobs,too finish bits off.
DEAN.
Once I've finished a project why do I start another?
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JoelP
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| posted on 26/9/04 at 10:50 PM |
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yup, i turned up with a pair of hubs fully bult up (brakes and all) not realising they need stripping to get on the jig to re bore them, they helped
me strip them down and didnt seem to mind my uselessness! good people.
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paulbeyer
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| posted on 28/9/04 at 06:47 PM |
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I was about to start a new thread until I saw this one and thought it appropriate.
Some of you may have seen my thread about the problems I had with my fiberglass panels. This was the early stuff done by some guy who lives on a boat.
I had a chat with Barry and he did a fantastic deal on the remaining bits I needed. He even sorted it so I could pick them up direct from their
supplier and save me having to travel all the way to Langold. I collected a bonnet and side panels today and the quality is spot on.
Well done the guys at MK, excellent customer service.
7 out of 10 people suffer with hemorrhoids. Does that mean the other 3 enjoy them?
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