EasyJimbo
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| posted on 21/10/08 at 06:15 PM |
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MK Order?
I sent the deposit off 10 days ago and havent heard from them yet, do they usually ring to confirm delivery date or do they usually contact you a week
before it is ready, just wondered.?
thanks
James
be gentle I am new to all this :-)
blog: http://mkjimbo-mkindybuild.blogspot.com/
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Mark G
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| posted on 21/10/08 at 06:19 PM |
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In all honesty James, unless you call them you probably won't hear anything. They were pretty crap at keeping me up to date when I ordered my
kit.
Give them a call tomorrow and I'm sure they'll bring you up to date.
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EasyJimbo
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| posted on 21/10/08 at 06:24 PM |
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Thanks Mark, will call them.. I am off on hols for a week this weekend but will call you once I get back to arrange to pop over if thats ok.
J
be gentle I am new to all this :-)
blog: http://mkjimbo-mkindybuild.blogspot.com/
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Mark G
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| posted on 21/10/08 at 06:26 PM |
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no worries mate, Have a good holiday. I'll see ya after.
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bigpig
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| posted on 21/10/08 at 07:08 PM |
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If you do get a delivery date, take it as a rough guideline at best. I was quite lucky as they delivered about a week after the first planned delivery
day.
Take any industry where its a small community making stuff by hand and it will be a bit vague timewise.
[Edited on 21/10/08 by bigpig]
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LBMEFM
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| posted on 21/10/08 at 07:37 PM |
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The guys at MK are brilliant down to earth guys, but crap at organising, call them and they will always deliver, eventually.
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sevaun
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| posted on 21/10/08 at 07:45 PM |
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Kit car deliveries
I hear time and again excuses made for poor customer service from kit car manufacturers.
Any other business giving such poor service would never see a returning customer!
Just because a business is small and hand making a product it's no excuse for shabby customer treatment of customers. I don't think Morgan
would still be around after all this time if it kept it's customers in the dark about it's renowned lengthy delivery times.
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MK chippy
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| posted on 21/10/08 at 08:19 PM |
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Yeah MK do awesome work but like someone else has said you do need to call them every once in a while to see how things are going. Really nice guys
they will help you out with any questions you have.
Dave
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whitestu
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| posted on 21/10/08 at 09:06 PM |
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It's also worth confirming all apects of your order are complete before setting off with a van to collect.
Stu
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eznfrank
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| posted on 21/10/08 at 09:21 PM |
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MK told me to expect a six week lead time from ordering my kit, and they actually rang me four weeks early to say it was ready - never had any
problems myself but phone is best.
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EasyJimbo
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| posted on 22/10/08 at 08:54 AM |
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How weird, just had a call from them to say it will be ready in 3 weeks time.. great..:-) But will take the advice given on here about ringing first
to confirm..
thanks all
James
be gentle I am new to all this :-)
blog: http://mkjimbo-mkindybuild.blogspot.com/
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Stuart_B
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| posted on 22/10/08 at 11:45 AM |
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i had no trouble with, i phoned mk and had a chat with them, sent my order form and despoist, a week later got a call, they gave me a date on pick up,
then they phoned me up a week before and had a chat with them, and then i went up there and picked my kit up and went home, with a massive smile.
what a great xmas present my mum and dad got me.
stuart
black mk indy, 1.6pinto on cbr600 bike carb's.
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