Doesn't help you but hopefully reassures you.
Been trying to speak to him for nearly a month now, has he changed fone no. or does he usually not answer people? Cant work out whats going on.
he's posted on Facebook, I seem to recall that he's been unwell too,. try AB
Performance
hth
I've tried ringing and leaving a message a couple of times without getting a reply.
I want my fireblade carbs sorting out and he's the guy to do it but just can't get them to him!
Steve
I've tried every way i can think of to get a reply from him but to no avail. Has he closed for Christmas? His Facebook pages show him still
working but he's ignoring his customers.
I understand theres some issues with phone connection but if i send a text or a voicemail sooner or later he WILL pick it up, so I'm getting the
feeling he's choosing not to reply.
Not impressed with the quality of work so far or the after service. If i paid over 4k for a rebuild I'd expect better than he's currently
giving.
quote:
Originally posted by terry brown
I've tried every way i can think of to get a reply from him but to no avail. Has he closed for Christmas? His Facebook pages show him still working but he's ignoring his customers.
I understand theres some issues with phone connection but if i send a text or a voicemail sooner or later he WILL pick it up, so I'm getting the feeling he's choosing not to reply.
Not impressed with the quality of work so far or the after service. If i paid over 4k for a rebuild I'd expect better than he's currently giving.
Always had excellent, fast service from Andy and renowned for going out of his way to help, so I suspect there'll be a reasonable explanation.
It can be hard to get hold of Andy sometimes, normally due to workload. In my experience (regular customer) it's frustrating but worth the wait
Doesn't help you but hopefully reassures you.
quote:
Originally posted by Toprivetguns
quote:
Originally posted by terry brown
I've tried every way i can think of to get a reply from him but to no avail. Has he closed for Christmas? His Facebook pages show him still working but he's ignoring his customers.
I understand theres some issues with phone connection but if i send a text or a voicemail sooner or later he WILL pick it up, so I'm getting the feeling he's choosing not to reply.
Not impressed with the quality of work so far or the after service. If i paid over 4k for a rebuild I'd expect better than he's currently giving.
If your unhappy with the service provided perhaps a trip on the weekend to pay a visit is needed. Many people have had nothing but good experiences with AB performance so be careful when you start making statements that your not impressed with quality. If I was spending 4k it means I trust the person I'm handing my hard earned cash to. I can only assume Christmas, race season testing and general workload are keeping him extremely busy.
Everything I read above is the polar opposite of the Andy I know, genuinly hope you get sorted but your not describing the AB I know.
quote:
Originally posted by Jon Ison
Everything I read above is the polar opposite of the Andy I know, genuinly hope you get sorted but your not describing the AB I know.
quote:
Originally posted by Jon Ison
Everything I read above is the polar opposite of the Andy I know, genuinly hope you get sorted but your not describing the AB I know.
quote:
Originally posted by wylliezx9r
quote:
Originally posted by Jon Ison
Everything I read above is the polar opposite of the Andy I know, genuinly hope you get sorted but your not describing the AB I know.
Agree I've only ever had brilliant service and have never heard a bad word said about Andy or AB performance.
Hi Terry,
I found this thread yesterday after a friend pointed me in its direction and to be honest it is deeply disappointing to read your comments. I would
however like to thank the various people on here for their vote of confidence.
I have run this company for 14 years during which time we have placed massive emphasis on doing a proper job and supporting customers, indeed I have
always maintained that it is imperative to make time for people and have spent many hours on the phone diagnosing issues, offering free advice and
generally trying to assist people with their builds. Those free hours are paid for by working late to make up time and usually 7 days a week often at
the expense of family time and my own personal time. Indeed I even left my wife's 40th birthday meal to open the unit at nearly midnight to
repair a racers broken driveshaft - the car wasn't mine and i had never worked on it before but it got done anyway as that's how we roll.
In those 14 years I have been laid up ill twice, once with pneumonia and a completely stuffed lung and recently with a damaged disc in my back as I
told you in my last correspondence. I can assure you I have never taken easily to my bed, the results for the business are not good and the resulting
backlog and stress make it a decision I don't take lightly. In this instance I tried to carry on working but it just got worse and worse to the
point that driving was excruciating and standing, sitting or bending over for anything other than a short period of time became impossible.
I have the lads at the unit carrying on with the fundamental jobs, but I do the engines and most of the electrical installs and this has piled up in
my absence and needs getting back on track.
I have checked my emails and I do not have any mail from you, I did see a missed call late Friday evening which looks to have been you but I had
promised the Wife and kids a work free weekend getting a Christmas tree and putting the decs up (most of which they have had to do) and would have
come back to you at the weekend, I think I also missed a message from you on Thursday as my messenger continually tells me I have 19 new notifications
(I don't know why) and so didn't pick up on until I went looking.
You will have to excuse the long email but as you have chosen to air your views on a public forum I will exercise my right to reply and address your
points......
You are correct in your statement that you did indeed bring in a very sick Hayabusa engine - when it arrived it was running way too hot, pressurising
its crack cases, blowing oil and everything was covered in oil and grime to the point where ascertaining the exact source was going to be difficult,
in addition it had a slipping clutch. I was very puzzled about the amount of crankcase pressure but started to get an idea of an underlying issue
when you told me you repacked what appeared to be a sealed and welded silencer, sure enough when we took the silencer apart we found a failed cat
blocking the exit further exacerbated by a quantity of exhaust wadding that had been packed inside the perf tube. This had effectively blocked the
exit pipe causing huge internal engine pressure and massively elevated cylinder head and oil temps.
Prior to commencing work I sent you an estimate of labour to remove the engine, strip it, rebuild it and subsequently a complete breakdown of parts, I
allowed a day to remove and reinstall the engine, a day to strip and rebuild the engine and some odd hours for commissioning and snagging.
I subsequently sent you a complete list of engine internals that needed replacing this included -
Cam chain
Cam chain tensioner seal
Cam chain tensioner gasket
Head gasket
Base Gasket
Valve stem seals
Exhaust gaskets
Piston rings
big end shells
Main bearing shells
A complete engine gasket gasket set
Clutch frictions
Clutch nut
Heavy duty clutch springs
Oil
O/S 3rd gear
O/S 2nd gear
O/s 4th gear
M/S 3rd/4th slider gear
Dry sump belt
Dry sump shaft seal
Spark plugs
Fabricate a copy of your exhaust silencer (not just fit an aftermarket replacement as it was an unusual one off)
total parts were over £2k with the vat ( I believe we added one extra gearset that was found to have damage) and you told me to commence work. I came
back to you and told you just one gearset was not in stock and we would have to await delivery at which point you told me to phone Suzuki and tell
them it was urgent and your vehicle was OTR until it arrived -in all honesty do you really think Suzuki give a hoot about a 1999 Busa engine in a car
- their delivery protocols for the parts follow laid down procedures and they certainly aren't going to go out of their way to move them
quicker.
Upon commencing the removal of the engine we immediately discovered what a nightmare install it was - the dry sump tank had been cut and shut around a
chassis rail meaning it was effectively locked into position until the engine was removed making access to mounting bolts extremely difficult. As an
aside dry sump tanks are round to allow the oil to centrifuge around them as they make their way down to the outlet, this helps to separate air in
suspension from the oil and ensure we do not get cavitation. Cutting lumps out and fabricating large internal clearance structures is a bad idea but
that's how it had been done.
The Westfield dry sump is not a nice piece of kit, welded bolt on ports are known to crack and have no beading relying on a jubilee clip to secure
basic rubber hoses to the scavenges in what is a critically important area. The scavenge pump bracket is prone to failure and is often seen with
welded strengtheners. In short it is not a good system and certainly not what I would fit out of choice and a removal exercise I had budgeted half a
day for took a full day. Next issue was removing the scavenge pump drive gear, this has to come off to get the pick up cover off and expose the timing
marks, a wrong pitch bolt had been used and what appeared to be permanent loctite resulting in another wasted day while we tried to extract it without
shearing it off in the crank which would have been disastrous and which we finally managed to avoid.
The rebuild was straightforward although the cylinder head was in such a state (I sent you the photos) It took a full day to strip, clean, lap new
valves in, rebuild and shim and as I have already explained the breather vent gasket, part number 1138-24F01 is no longer available and Suzuki suggest
using RTV, I did not, opting to fit an aftermarket gasket instead
At this point in time you were quick to remind me that it was not a limitless budget, you had a target of £4k max and I said that despite the extra
days involved I would stick to my original estimate to help with finances.
The scavenge pump was not rebuilt, it was cleaned inspected and reinstalled on new belt and seals ( which we had to source ourselves as Westfield had
no idea what parts they were) and you were not charged for any internal scavenge pump parts.
I also wasted another day messing around trying to bleed Westfields wonderful clutch slave cylinder which you informed me was notoriously difficult
and probably needed replacing.
Having installed, commissioned and run the car up I took her for a 2 mile plus test drive, it was then left overnight in the unit and the next day
inspected for leaks - nothing. The car was then put through two more heat cycles, net result no leaks and engine sweet as so far from shoddy I feel we
carried out a logical shakedown or Q/A protocol as you are keen to call it.
When you came to collect I took you for another test drive on the same route I had used - you reported a smoother car with more power and everything
seemed good. Again no leaks.
After driving it home I received an email saying she went great but no horn which you had traced to a bracket that had snapped - how the hell can we
be held responsible for that - if you hang half a pound of horn on a 2mm bent alloy bracket its bound to fail eventually.
You also didn't like the clutch action - so what do you want a clutch that slips, generates heat and fills your oil with clutch particulate or
the heavy duty springs that everybody fits as a matter of course, the answer is a different ratio on the pedal but that's a Westfield design
problem not ours.
After then failing emissions I told you to adjust the power commander and you said it didn't have one, I had assumed being road legal it must
have been under the dash (an area where we didn't go) Frankly I was amazed one wasn't fitted, it is after all a road car and must have had
to get through emissions in the past. I advised you to fit one as they tend to run lean and the car had a history of running hot. You replied that
they were expensive and you couldn't justify fitting one at the moment, I told you it should be considered a necessity not a luxury and offered
you a brand new unit for £200 some £80 below rrp and you sent back a mail telling me you would wait until I dropped it to under £200?????
You reported back that your 1400 mile road trip of Scotland went well but it had developed an oil leak which appeared to come from the cam cover. This
was surprising as it had a brand new cam cover gasket fitted, you also felt it was weeping from the breather, again odd as it was a new gasket too. I
sent a replacement cam cover gasket and heavy duty american breather gasket albeit it took a little time to get the breather gasket and even longer to
get a delivery address from you to send it to.
You are adamant that we damaged a hose face, I am adamant we didn't and bearing in mind the whole engine was smothered in oil how do you know it
wasn't leaking from here on day one. We did not remove the oil pressure sender as we did not need to.
However in order to assist I sent you £100 of oil and £280 power commander free of charge. Now I know you sent the power commander back but I told you
I would replace it with the earlier model you require and will do when I get back to the factory next week.
Bearing in mind the parts bill was by my reckoning £2380 and the final bill was £4200 and we put over 50 hours of work into the car and rebuild and
stuck to our initial estimate of labour even though we put a load more time in and subsequently sent you £380 worth of parts FOC I don't think
you were too hard done by.
You say you gave me a remit to do whatever needed doing, my question is what about the budget - we were already over the threshold and I can assure
you we didn't replace anything that wasn't totally goosed.
On the subject of warranty - let me put it like this
You want to take a 17 year old engine, turn it around, run it on a dry sump that I would never recommend, using oil I didn't recommend,
ignore(until now) my insistence on running a power commander and having it mapped, drag nearly 3 times the weight of the bike with it and run it on
way grippier tyres with 10 times the contact patch and want me to warranty it. What happens if the crank snaps, or it melts a valve or woe betide the
horn falls off????
I think a big problem is you really do not understand the vehicle you have in as much as it is a hybrid, it is not a mass produced vehicle with a
massive dealer network behind it, it is a collection of parts never designed to be together with a number of systems fitted to try and harmonise them
as much as possible, in this instance the selection of systems is not great and we tried to work around some very ill advised components whilst
adhering to quite a tight budget.
Yes, once we agreed the parts required you paid for them - why wouldn't you, they were parts needed to rectify a number of major issues and as
such were necessary.
I don't think the word "shoddy" has ever been applied to what we do here, we have built hundreds of engines, won hundreds of races and
a fair number of championships and that doesn't happen using shoddy methods but for the most part we are using kit that we have designed and a
far more thorough understanding of the bike engine interface than is present in some builds.
To pick up on your point about how long we had the car, once out and stripped we then had to formulate a list of parts a, gain your consent to order
and then wait for them, in this instance we waited over 10 days for a gearset, my question is - do you really think I stood around twiddling my thumbs
- If i haven't got the part I cant close the engine and despite how important it is to you or us, Suzuki will move at Suzuki's pace. Once
it arrived it was fitted the same day, engine rebuilt and installed.
As for the long bolt on the throttle bodies, I don't even know what you mean, you have never raised it and we didn't strip the bodies, just
undid the clips and put them to one side
To finalise I am sorry that my recent injury has put you out and that I have not been on the end of a phone 24/7, I am aware that this industry is a
very small place and the internet a powerful tool that can, used irresponsibly, make or break companies. Your comments are particularly damaging and
whilst the invoice was not small, we can not be held responsible for the state your engine arrived in for the most part due to ill advised
maintenance.
You are obviously very dissatisfied with with the work we carried out but to be honest I cant keep up, you thought you had a rattle but when I
enquired you didn't, you had a clicking noise from the prop but that turned out to be a reverse unit low on oil, you don't like the clutch
action but you don't want clutch slip, you felt the clutch was dragging but then it wasn't and clearly the main parts suppliers do not move
at a pace that you are happy with.
I will dispatch the correct power commander to you next week when I get in to work - it will need mapping at the earliest opportunity - you have my
recommendation as to where and hopefully that will draw a line under it.
Andy
Hi Andy, I'm sorry you've taken this the wrong way.
The engine i gave you was poorly regardless of why, to me all i wanted was it fixing, returned so i can crack on with other things. Hence the reason i
gave it to the place that i and hundreds of others have raved about. I still think the work you do is second to none, really i do, but.. Facts are i
told you these..
I drove 240 odd miles home, next day i noticed oil all over the floor, there was that much i didnt know where it was coming from as it was splashed
all over. In the end i traced it to the scavenge pump union face being scratched. That can only be damaged by disassembly. I've never taken this
apart since I've had the car or had reason to do so, This was not leaking previously at all. But i stumped up the cash to repair the damage, a
custom hose and union along with the other smaller one from the head about 8imln long, im not sure now where it goes without going out n looking,
looks like a caliper banjo hose, that was pouring out.
The leaking union you wouldn't of seen any oil on the floor because it leaks onto the chassis rail then into the fibreglass 'shelf'
filling that up first then escapes to the floor.. It was everywhere. This is the next day after using it once. The oil seperator gasket was a non oem
one used which didnt fit the hole pattern, the holes were not in the right place. This caused a kink in the side long run, oil leak.
The oil sender was loose, how i dunno but it just needed tightening.
I had presumed maybe wrongly that if the engine was a total and utter strip down and rebuild that ALL nut, bolt and clips etc would be subject to a
check whether it be a simple spanner check or torque check, i would of expected that to be honest but i may be wrong sorry.
The issues with westfields designs as standard are not the point here, im well aware of some peoples hatred of them but not all of them fail, mine has
never had any issues so I'll leave an open book on that.
When i picked up the car there was still a lot of settling in for the parts, it had only been driven 4 or 5 miles? The feel of the clutch was
different for me, its either taken time to get used to it or it's bedded in now, no issues, its my prerogative to give feedback. Same with the
engine rattle it has on start up, when cold it rattles like a dog.. Then settles once warm. Worries me tbh, but i take your advice being the engine
specialist.
I've tried to contact you in various ways as stated but i do feel like I'm not contacting you at all, somethings wrong with comms, i used
the same phone numbers i contacted you previously and i dont get any reply, have i got the right number yes, so maybe your texts are getting lost, all
of mine never got to you it seems, which is odd tbh, never heard of that before.
I've not wanted to fall out with you but if i cant get through to you what am i supposed to do? I'm waiting on the pc5 (which you havnt yet
invoiced me for btw) what was it £200? Cant remember. Dont say foc, i dont want you to give it away. Without this the car is running still hot, so
effectively its still off the road till its done.
I wish i didnt have to write this all on here but if no one answers what else do i do?
With regards to warranty, i never meant to take it to the extremes, you said you give no warranty at all due to the nature of the car type useage,
fair point as a lot are ragged about, thats fair, but if you leave loose parts or damage something you cannot walk away from that and say i dont
warranty it. As a customer they have rights to quality of work, not saying anything in particular here but customers do have rights to getting a car
back as intended. Not all people rag them into the ground. I get the bike engine in a car thing, dont think for one minute I'm that thick i dont
understand the principles of it, i do. I've worked on cars now for 35 years. I gave you the whole car instead of just the engine so that when i
got it back all work would be done, turn the key, drive away no worries. It was also much easier for you to see the car as a whole and to set it up
again. I know its not easy thats the nature of the job, the nature of a hybrid car, even a non hybrid cec is no different, I've taken apart
both on many occasions and modified both on many occasions, the only difference this time is the engine, i was advised to get it done professionally,
of course, I'm not trained for that part.
If i remember you owned up and said you were working in the area near the horn when trying to remove the dry sump tank, it could of snapped off there.
Np tho i fixed it now.
But moving on, i do hope in future that comms can be improved however, its not my place to tell you what to do, just frustrating for to never get any
reply for weeks on end..
Regards Terry
Hope the back gets better soon Andy, take it easy on your return to work, you don't want to damage your disc again.
Being a chronic back sufferer for years now I know your pain. Build your back up to full strength before rattling through the backlog of work,
damaging yourself permanently is not worth it, as a lifetime of strong painkillers is not nice. If you damage it too much they may not operate to put
it right, it's risky and the prognosis is not that high a rate of success.
They won't operate on mine, so I am drawing up plans for a Locost off road, electric wheelchair. 
hope I will never need it but always best to
have a plan B.
All the best and hope you have a pain free Christmas.
Spider.
quote:
Originally posted by spiderman
Hope the back gets better soon Andy, take it easy on your return to work, you don't want to damage your disc again.
Being a chronic back sufferer for years now I know your pain. Build your back up to full strength before rattling through the backlog of work, damaging yourself permanently is not worth it, as a lifetime of strong painkillers is not nice. If you damage it too much they may not operate to put it right, it's risky and the prognosis is not that high a rate of success.
They won't operate on mine, so I am drawing up plans for a Locost off road, electric wheelchair.
All the best and hope you have a pain free Christmas.
Spider.
I've had cervical vertebrae fused many years ago and couldn't be happier with the results so hoped they could do the same for my lower back
but I've been told I have too many problems for them to operate! Arthritis, joint facet disease, 3 prolapsed discs, damaged tendons..
I am going to have some Prolotherapy to try and stabalise my lower spine, hopefully that will buy me some time, and keep doing research and perhaps
have to get a private consultation.
Tried dihydracodine, didn't work for me. I use pain management, exercises, and diazapam to relax muscles and tramadol when I really have to.
Tried lots of other meds but side effects were hard to live with and I didn't feel safe driving on them.
Slow release morphine patches and heated car seats are not a good combination. 
Andy B- that's a reply Quality! Your reputation is so good and shiny no amount of mud being thrown will do anything but bounce back on the
thrower. Don't stress dude.
quote:
Originally posted by spiderman
I've had cervical vertebrae fused many years ago and couldn't be happier with the results so hoped they could do the same for my lower back but I've been told I have too many problems for them to operate! Arthritis, joint facet disease, 3 prolapsed discs, damaged tendons..
I am going to have some Prolotherapy to try and stabalise my lower spine, hopefully that will buy me some time, and keep doing research and perhaps have to get a private consultation.
Tried dihydracodine, didn't work for me. I use pain management, exercises, and diazapam to relax muscles and tramadol when I really have to. Tried lots of other meds but side effects were hard to live with and I didn't feel safe driving on them.
Slow release morphine patches and heated car seats are not a good combination.
Try cutting a fentanyl patch into 16 pieces and sticking them on. Actually don't do that- being able to
breathe is kind of useful.
quote:
Originally posted by BenB
Andy B- that's a reply
In 2004 i preferred to build a blade rather than a busa as they are less complicated & cheaper therefore i can vouch from experience BECs are very
fragile things not reliable enough for a 1400 mile tour round scotland but ideal for sunday blats, sprints, hill climbs & trackdays. This
particular busa sounded like a right dog when it was brought to andy & if someone doesn't reply to your emails or phone calls it's very
frustrating & you instantly think your being fobbed off with the silent treatment but in this instance to air your dirty washing in public seems
unjustified & like andy says can 'make or break a small business'.
However we all know andy from 'dragons den' & respect his vast knowledge on all things BEC & im sure all the guys on this forum will
wish him & his back a well earned rest over xmas
[Edited on 18/12/16 by andyfiggy2002]
quote:
Originally posted by andyfiggy2002
In 2004 i preferred to build a blade rather than a busa as they are less complicated & cheaper therefore i can vouch from experience BECs are very fragile things not reliable enough for a 1400 mile tour round scotland but ideal for sunday blats, sprints, hill climbs & trackdays. This particular busa sounded like a right dog when it was brought to andy & if someone doesn't reply to your emails or phone calls it's very frustrating & you instantly think your being fobbed off with the silent treatment but in this instance to air your dirty washing in public seems unjustified & like andy says can 'make or break a small business'.
However we all know andy from 'dragons den' & respect his vast knowledge on all things BEC & im sure all the guys on this forum will wish him & his back a well earned rest over xmas
[Edited on 18/12/16 by andyfiggy2002]
Having read about your problems Terry brown, if you regarded them as being numerous and serious, it may have been better to visit the unit and speak
to Andy face to face rather than on a public forum.
It can be very difficult sometimes to make contact with Andy but he has always, without fail, responded. and I know dealing with an old tight fisted
scottish person like me is not easy.
All I can say is he has looked after me well, even when I have made the most stupid of mistakes, like the day before I was going to France for a
hillclimb and the car would not start, so in a panic took it round to Andy, who dropped everything and set about checking only to find that number one
numpty had turned the tip over sensor upside down.
His work has been excellent, not the cheapest but I always knew it had been done properly.
As far as I am concerned, if you think bike engine, you think Andy bates.
Problems, in my opinion are always solved more easily if you talk to people personally.
I hope nobody minds me making my comments but I just wanted to let people know how I have been treated.
Merry Christmas and a healthy new year.
quote:
Originally posted by angliamotorsport
Having read about your problems Terry brown, if you regarded them as being numerous and serious, it may have been better to visit the unit and speak to Andy face to face rather than on a public forum.
It can be very difficult sometimes to make contact with Andy but he has always, without fail, responded. and I know dealing with an old tight fisted scottish person like me is not easy.
All I can say is he has looked after me well, even when I have made the most stupid of mistakes, like the day before I was going to France for a hillclimb and the car would not start, so in a panic took it round to Andy, who dropped everything and set about checking only to find that number one numpty had turned the tip over sensor upside down.
His work has been excellent, not the cheapest but I always knew it had been done properly.
As far as I am concerned, if you think bike engine, you think Andy bates.
Problems, in my opinion are always solved more easily if you talk to people personally.
I hope nobody minds me making my comments but I just wanted to let people know how I have been treated.
Merry Christmas and a healthy new year.
BTTT
I had a U2U conversation with Andy a week or so ago.
It does seem as if he's had health issues which have knocked him back a bit but was very quick to reply to my request to get some work done.
I should also mention I spent nearly an hour on the phone to him one Saturday morning discussing issues with running a 1998 fireblade engine and
getting it ready for IVA.
Was very helpful and more than happy to chat.
This being a weekend and when he had other work on I thought was top notch of him.
Steve
quote:
Originally posted by terry brown
BTTT
quote:
Originally posted by loggyboy
quote:
Originally posted by terry brown
BTTT
Why?
quote:
Originally posted by terry brown
BTTT
Unless there any new information to add i think its time for an admin lock?
I think people should read the posts again...
Getting a reply can be difficult.
Again i cant drive 4 hrs to remind that my car is still waiting for bits from JULY
Again if you have had great service glad for you, whats the relevance?
Again if the only way to get a reply is to post here ill happily continue.
Again i am aware of andys health problems, that doesnt affect fingers and texts, calls, emails etc..
And if you can please as i requested keep comments either contructive or relevant thatd be a start...
quote:
Originally posted by loggyboy
Unless there any new information to add i think its time for an admin lock?
quote:
Originally posted by terry brown
quote:
Originally posted by loggyboy
Unless there any new information to add i think its time for an admin lock?
Whys that then mush? Is there something that offends you?
Or someone else?
Unless you've got something constructive to say..
Does this concern you in any way?
Didnt think so...
Firstly your posting on a public forum, so if you don't want comments from all, then keep it private, you cant expect to have your say and not
allow others to.
This thread has run its course, you've had your say, Andy has replied. Unless you have anything new to add top whats already been said then its
pointless bumping the thread.
If this is the attitude you have in all aspects of your life then i'm not surprised Andy gave up with dealing with you.
[Edited on 6-1-17 by loggyboy]
Or if you actually read any of the threads he doesn't reply, read the threads not just part of it. Youd have the same feelings if youd coughed up
£4.5k and then had to do the work just paid for again... But your not in that situation so wouldnt know that feeling.
How else do i contact someone who doesnt reply? Not even private messages, yes i did that privately by text, email, msn and calls, with no response.
He was supposed to send a part to me I'm sat waiting for, if you'd read the post, I'm still waiting, it'll be nearly a month after
the last time he says it'll be with me if it arrives, no contact, nowt. Just silence.
What else can i do to get him to reply? It was just last night he emailed me saying hed forgot, again, you wouldnt put up with this level of service,
no warranty at all. Theres a slick of oil under my car thats leaking from somewhere... But I've paid thousands to have the work done and have to
do the work myself... But thats fine, andy does no wrong.. He says hell send the missing part... Ill wait n see.
Im not too impressed to be honest. I inspect and test cars for a living and know how they should be given to customers. This isnt what is expected.
Again, you'd do exactly the same.
Again read the text its been posted already instead of jumping in with both feet and not knowing whats been going on. I BTTT to get andy to reply...
He doesnt answer only to people it seems are about to spend money, but it you have a genuine issue, you try it...
quote:
Originally posted by Dopdog
quote:
Originally posted by terry brown
quote:
Originally posted by loggyboy
Unless there any new information to add i think its time for an admin lock?
Whys that then mush? Is there something that offends you?
Or someone else?
Unless you've got something constructive to say..
Does this concern you in any way?
Didnt think so...
Your quite right it concerns none of us so stop your whinging about YOUR issue on a public forum. Man up and have a proper conversation in private with Andy
That's about as constructive as I can get mush?
You started this thread as a means of raising issues with Andy over your engine build... and Andy has replied. Surely the thread has served it's
purpose?
So why 'BTTT' it - and particularly so when you had nothing of further relevance to add?
Only you and Andy know what has gone on here. The rest of us are onlookers.
But if we are to form opinions...
Well, Andy is well known and respected on this Forum (and many others). Personally, I've had many dealings with him and I am comfortable in
saying that he is as straight an arrow as you are likely to find in this business.
But who are you? We can only go on the posts you write... and if truth be told, you're not doing yourself any favours whatsoever here!
quote:
Originally posted by loggyboy
Firstly your posting on a public forum, so if you don't want comments from all, then keep it private, you cant expect to have your say and not allow others to.
This thread has run its course, you've had your say, Andy has replied. Unless you have anything new to add top whats already been said then its pointless bumping the thread.
If this is the attitude you have in all aspects of your life then i'm not surprised Andy gave up with dealing with you.
[Edited on 6-1-17 by loggyboy]
quote:
Originally posted by scootz
You started this thread as a means of raising issues with Andy over your engine build... and Andy has replied. Surely the thread has served it's purpose?
So why 'BTTT' it - and particularly so when you had nothing of further relevance to add?
Only you and Andy know what has gone on here. The rest of us are onlookers.
But if we are to form opinions...
Well, Andy is well known and respected on this Forum (and many others). Personally, I've had many dealings with him and I am comfortable in saying that he is as straight an arrow as you are likely to find in this business.
But who are you? We can only go on the posts you write... and if truth be told, you're not doing yourself any favours whatsoever here!
You posted - Andy replied.
Nothing more is going to come of this via this medium.
This is NOT the forums purpose!
quote:
Originally posted by scootz
You posted - Andy replied.
Nothing more is going to come of this via this medium.
This is NOT the forums purpose!
... and now you do.
Goodbye!
If it was your money and time, you lot would be singing a different tune, I would expect it to be perfect nothing less
David
If it was my money, I was not happy with the service, and I was not getting anywhere with direct communication, then I would either be on my way down
to see the person with whom I was having the problem, or I'd be seeking legal redress.
I would not be going round in circles on an internet forum!
quote:
Originally posted by tegwin
David, if im reading al the posts correctly, I don't think the troll comment was aimed at you
steve