[RANT]
I really feckin' have had enough of working hard for a sh1te company
You try your best to build good relationships with customers and give them a decent level of service and support, you even meet some interesting and
good people as a result. However the company behind you seems to do it's absolute best to totally feck it up at every single opportunity.
We're supposedly ISO9000 accredited. When asked if we get customer complaints our MD will happily say "ohn not not us, we just don't
get them". BuIIsh1T - nearly every customer complains about late and incomplete delivery. The reason we don't have any customer complaints
is because we're not allowed to log them in any way and be measured on them
We publish monthly KPIs which show we have an on time delivery record of 97% - the real figure is 39% and no one will admit to it.
The "management team" as they refer to themselves are all in their mid 50's (not a problem being that age) and have been there 20+
years and basically cruising towards retirement. They have no will or desire to pro-actively change and improve the company and seem totally
oblivious to the real world and what customers expect.
[/RANT]
So....if anyone needs a very hard working and dedicated technical sales manager for electronic or electro-mechanical products or services please let
me know.....CV available Monday
Trust me, you're not alone!
TC
Don't bleat, do something! I just resigned to set up my own IT business. No-one to blame but myself from here on in. Eeeek
quote:
Originally posted by TimC
Trust me, you're not alone!
TC
quote:
Originally posted by Jubal
Don't bleat, do something! I just resigned to set up my own IT business. No-one to blame but myself from here on in. Eeeek
Wow this sounds so much like the British Forces. Jack it in mate. I did in July against everything that was sensible. Retirement at 42, a good wage and.. well.. can't think of much else but a lot happier now. A lot poorer but soon resolve that when I start work in 3 weeks. Good luck with it.
I sympathise, try working an the public sector when the goverment want to "modernise" , every thing is about targets and the truth goes out
the window.
Look around, and when the times right jump ship, and take all the knowledge you can with you.
not just me pulling my hair out then. At my place the 2 who inherited the place couldnt tie there shoes. Yet at every corner blame others for not
doing things right......they are doing that to get out of the sh:t their 'planning' got them into.
To a degree its changing the way i have always looked at life. Which was improvement, the truth (u cant fix a problem if u dont air it) and self
judgement. Now with work and all i see out the window im turning to 'selfishness, greed and avoiding hassle'.
Im leaving if my missuses new job actually works (going self imployed, shes an hair dresser). Im not putting anymore effort into something that just
ignores it, then blames me for it.
^I think its your own fault^ for actually caring about work and having a bit of pride in what you do A sad state of affairs when it gets like this ain't it. Refers me to the earlier posting of farewell common sense.
quote:
Originally posted by Jubal
Don't bleat, do something! I just resigned to set up my own IT business. No-one to blame but myself from here on in. Eeeek
Yup England has lost the plot totally, they want the youth to be educated, the employers want you to work for nothing and the cost of living keeps
rising! First chance I get I’m getting out!
Work to live, don’t live to work!
Hey Nick, you just described my EX employer perfectly. If you haven't got too many years invested in the place then get the hell out. The reason
I say that is, I was at british sugar nearly 20 years, 10 of them were sh!t but I couldn't jack because of the potential redundancy package.
As a poster said, working in that enviroment begins to effect you outside work, it's just not worth it.
Having said that moving on to another company, is no garantee to be any better. Unfortunately everwhere seems to operate similar now.
I was lucky. the redundancy came, and i've spent 6 months partying and travelling, now summers over I'll get myself a job
All the best
John
Crickey. This thread makes me see my employer in a whole new light. Our management do actually care, especially about our customers, and although
I'm sure I can find stuff to grumble about, they generally treat the employees well, and try to do the right thing by us, even when it makes life
difficult for them.
Just wish they paid me more ... but that's the same everywhere, right?
Cheers
Richard
[Edited on 27/10/06 by SixedUp]
quote:
Originally posted by nick205
[RANT]
We publish monthly KPIs which show we have an on time delivery record of 97% - the real figure is 39% and no one will admit to it.
I don't work so I don't care I don't set my targets too high, that way I'm never too disappointed.
How do you manage to pass your ISO audits if no records are kept?
have set up and put into practice 2 ISO Quality Management Systems over the last 5 yers in 2 differnt companies and have managed to survive all 5
annual quality audits (grillings!) with not even a minor non-conformance to my name.
believe me you need to show records for EVERYTHING!
I guess someone must be wasting time making up fake records rather than spending time conforming to the procedures that should safegard against all
the customer complaints
Wifey was involved in ISO9001 for a previous employer, and described it as meaning so long as you can make the same mistake continuously, you'll
be fine
ATB
Simon
It's not just me then
I'm considering new career options at the moment which include Tree Surgeon and
Plumber.
quote:
Originally posted by Simon
Wifey was involved in ISO9001 for a previous employer, and described it as meaning so long as you can make the same mistake continuously, you'll be fine
ATB
Simon
ISO approval is like a very expensive chain letter. If the job gets done and the end result is good I would rather deal with someone who knows what they are doing than someone who has a certificate.
quote:
Originally posted by nick205
It's not just me then
I'm considering new career options at the moment which include Tree Surgeon and
Plumber.
quote:
Originally posted by Confused but excited.
quote:
Originally posted by Jubal
Don't bleat, do something! I just resigned to set up my own IT business. No-one to blame but myself from here on in. Eeeek
NICE ONE! GOOD LUCK MATE.
quote:
Originally posted by nick205
[RANT]
I really feckin' have had enough of working hard for a sh1te company
You try your best to build good relationships with customers and give them a decent level of service and support, you even meet some interesting and good people as a result. However the company behind you seems to do it's absolute best to totally feck it up at every single opportunity.
We're supposedly ISO9000 accredited. When asked if we get customer complaints our MD will happily say "ohn not not us, we just don't get them". BuIIsh1T - nearly every customer complains about late and incomplete delivery. The reason we don't have any customer complaints is because we're not allowed to log them in any way and be measured on them
We publish monthly KPIs which show we have an on time delivery record of 97% - the real figure is 39% and no one will admit to it.
The "management team" as they refer to themselves are all in their mid 50's (not a problem being that age) and have been there 20+ years and basically cruising towards retirement. They have no will or desire to pro-actively change and improve the company and seem totally oblivious to the real world and what customers expect.
[/RANT]
So....if anyone needs a very hard working and dedicated technical sales manager for electronic or electro-mechanical products or services please let me know.....CV available Monday
quote:
Originally posted by Jubal
Don't bleat, do something! I just resigned to set up my own IT business. No-one to blame but myself from here on in. Eeeek
quote:
Originally posted by JackNco
Oh ya what u doing then, may be pestering you for a job in a couple of years
ah cool, well good luck from me 2. networks n databases will be my game (hopefuly)
John