jabbahutt
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 posted on 29/5/09 at 07:23 AM |
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Adrian Flux have lost the plot
Morning all
Until yesterday I was a happy customer of Adrian Flux as the service was excellent and the price of the policy seemed fair.
Received my reminder and the company seems to have lost their marbles. They wanted and extra £70 on last years premium though nothing has changed and
wanted £25 to issue the policy certificate! Included with the literature was a price matching guarentee though when I rang to question the hike in
price and £25 for a single sheet of A4 they didn't seem the slightest bit interested that I was going to take my business elsewhere. When I
pointed out they promised to price match they asked for any cheaper quote in writing together with all the legal documentation so they could ensure
that both policies were absolutley identical which is pretty slim.
Needless to say they've lost the policy to 2togther insurance who couldn't of been more helpful.
So anyone insured with flux with a renewal due should prepare for some humourous reading when the docs turn up.
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paublo999
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| posted on 29/5/09 at 07:46 AM |
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I had a similar experience a few months ago and ended up with Osbourne & Sons.
I actually sent them alternative email quotations and they still didn't price match.
Good luck to them.
My videos http://www.youtube.com/user/ninjabogeyracing
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spdpug98
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| posted on 29/5/09 at 08:18 AM |
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Just shows you how they differ day to day
I have just gone with AF as they where excellent on the phone and they where £30 cheaper than 2gether and that included full European Breakdown which
2gether couldn't do
My Blog: http://spdpug98.wordpress.com/
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nick205
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| posted on 29/5/09 at 08:41 AM |
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Footman James for me every time - always been the most competitive on price and the service (not that I've made a claim mind) is A1 polite and
helpful too.
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jabbahutt
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| posted on 29/5/09 at 08:50 AM |
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Nick
If you don't mind me asking, why are you selling your car?
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Moorron
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| posted on 29/5/09 at 08:58 AM |
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yep i changed this year to together insurance as Flux wouldnt go any cheaper than last years premium. Thing is my tin top is with them also and i
think that will change, when i get annoyed i tend to sulk so i think they have lost me for life.
Sorry about my spelling, im an engineer and only work in numbers.
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Moorron
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| posted on 29/5/09 at 08:58 AM |
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yep i changed this year to together insurance as Flux wouldnt go any cheaper than last years premium. Thing is my tin top is with them also and i
think that will change, when i get annoyed i tend to sulk so i think they have lost me for life.
Sorry about my spelling, im an engineer and only work in numbers.
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Moorron
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| posted on 29/5/09 at 09:00 AM |
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stupid computer lol
Sorry about my spelling, im an engineer and only work in numbers.
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BenB
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| posted on 29/5/09 at 11:51 AM |
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Very strange, must depend on who you talk too, last time I insured my motor they were only too happy to price match with no evidence needed!!!
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mistergrumpy
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| posted on 29/5/09 at 02:35 PM |
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I tried Flux for a quote recently and they were around £200 I think. Footman James were pushing £400 and 2Gether did it for £128. No one would match
2gether so I went with them. My only gripe is that they were asking for details of me being in a club which I never said I was. I rang and explained
and they said no worries if I haven't got anything then I haven't got anything. Next thing I get is a letter saying they will cancel in
just over a week if I don't supply them with club details. Plums! I just printed this screen off and sent that. Hope they're not that
funny if I need their help.
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rusty nuts
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| posted on 29/5/09 at 06:16 PM |
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Is that Velocity bonnet I see on your car ? If so, you qualify as a Luego owner.
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mistergrumpy
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| posted on 29/5/09 at 07:15 PM |
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It's all velocity bodywork on my own chassis. You think I could muscle in as a Luego owner? I'll have to try if they're not happy.
Ta
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rusty nuts
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| posted on 29/5/09 at 09:19 PM |
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Have a look in the Luego part of the forum.
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