ditchlewis
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| posted on 30/5/09 at 08:11 AM |
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DVLA AAAAARG
just tried to tax my car online, and FAILED
had long chat with a Sweet but simple girl who could not grasp that the car was under 3 years old.
she put me through to VOSA... a load of automated rubbish....
I phoned back and was put through to the complaints line.....
Upshot is if you have a Q plate you cannot use the online service you have to go to the post office.
WHY DID THEY NOT SAY THAT IN THE FIRST PLACE i would not have wasted 40 minutes on the phone and had elevated blood pressure....
Motto - If you have a Q plate got to the post office for your tax disc.
I'm off out now to the post office in the MK  Aaaaaaaar a silver lining
Ditch
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Paul (Notts)
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| posted on 30/5/09 at 08:17 AM |
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Taxed mine online with a Q plate in Jan. reminder said I needed an mot but car was only one year old, it worked first time online and that said no mot
required.
Paul
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Humbug
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| posted on 30/5/09 at 08:38 AM |
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Mine never worked online, always had to go to the PO in person
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BenB
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| posted on 30/5/09 at 08:42 AM |
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Ditto- couldn't get the online to work for me. Just sent the paperwork recorded delivery to the local DVLA office and got the disc under a week
later.....
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ditchlewis
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| posted on 30/5/09 at 08:47 AM |
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ARRRRRRRRRRRGH
the local post office said that because the computer system says MOT they cannot tax it either and i will have to go to the DVLA in town and get it
taxed..... they are not to blame it's the DVLA
Cant take a day off so i may have to get an mot
A very irrate Ditch
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Ben_Copeland
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| posted on 30/5/09 at 09:53 AM |
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Seems like a very common problem !!! Typical DVLA messing it up as usual
Ben
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ditchlewis
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| posted on 30/5/09 at 10:20 AM |
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On reflection of the last conversation with the DVLA they mentioned that insufficent information on the date of manufacture was provided at
registration.
I did not have the V5 for the donor car as it had already been logged as scrapped (i bought it as a runner from the breakers yard) and only had the id
plates and chassis number. also the engine was from another car.
Would this be causing a problem?
I will try the DVLA via post route but if not i will have to take the car to a mate and put it through an MOT
such a nice day out there. done a few miles had a dissagreement with the wife's ex husband at least the DVLA are less annoying
i fancy another drive.. i'm going out i think
ditch
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BenB
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| posted on 30/5/09 at 11:34 AM |
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Just send 'em an MOT exemption form, a tax application form, a cheque and a covering letter. I've also got an e-mail from DVLA Swansea
confirming that Q plate cars don't need an MOT for the first 3 years (let me know if you want a copy) which I enclose a copy. Quick cover
note:
"please see attached e-mail and find enclosed etc etc"
Only faff is having to take it to the post office to send it recorded so the local office can't "lose" it....
Job's a good'un...
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ditchlewis
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| posted on 30/5/09 at 12:37 PM |
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Many thank Ben i would be very gratefull for a copy of the email.
the mot exemption form is that the same as the MAC form or is it something you get from the DVLA.
Regards
Ditch
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