Dusty
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| posted on 14/8/09 at 08:49 PM |
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Scam or Genuine?
Anyone had this recently. I do have e-billing with Virgin but it contains no personal identification. I'm suspicious but don't want to
loose my services.
Dear Customer,
This e-mail has been sent to you by Virgin Media to inform you that we were unable to process your most recent payment of bill. This might be due to
either of the following reasons:
1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect information during bill payment process.
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today by clicking here.
If you have already confirmed your billing information then please disregard this message as we are processing the changes you have made.
Regards,
Virgin Media
Billing Department
Link points to www.tecitec.com\/virgin\/loggin\/reupdate\/verify.php
I've V'd the forward slashes in case it's toxic.
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David Jenkins
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| posted on 14/8/09 at 08:53 PM |
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Do you have your own on-line access to your account with Virgin? If so, use your own URL to access their web pages and go to their customer
services.
If you don't, get one of their bills (or similar documentation) and phone their customer services.
DON'T use the link if you're at all suspicious. For a start, the English grammar in that e-mail is suspect, e.g. "we were unable to
process your most recent payment of bill."!
[Edited on 14/8/09 by David Jenkins]
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RichardK
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| posted on 14/8/09 at 08:56 PM |
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Scam springs to mind but if you go to virgins website LINKY and log in and view your bill then any problems
with you account will be in there I would have thought.
Cheers
Rich
Gallery updated 11/01/2011
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oldtimer
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| posted on 14/8/09 at 08:58 PM |
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Careful there - tecitec links to Brazilian sites and comes up on scam reports. Avoid.
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fov
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| posted on 14/8/09 at 09:02 PM |
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tecitec isnt owned by VM so it is 100% a phisihing attempt
Domain name: tecitec.com
Registrant Contact:
Merpetsales.com
Peter M una ()
Fax:
774
00902
Nairobi, KE 254
KE
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P ?
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| posted on 14/8/09 at 09:04 PM |
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get with them over the phone !
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BenB
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| posted on 14/8/09 at 09:13 PM |
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It's a scam! Why the hell would VM use tecitec? They own enough websites of their own!!!
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Dusty
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| posted on 14/8/09 at 09:16 PM |
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OK, I'm being a bit slow again. Logged in to my account and all seems well. It's a scam but I didn't instantly pick up on it. Only
by hovering over the link and looking at the address did it seem odd. I suspect there are plenty of non-brilliant computer users like me who would be
fooled.
[Edited on 14/8/09 by Dusty]
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JoelP
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| posted on 14/8/09 at 11:18 PM |
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there is a simple way to avoid the risk of being caught out! If you recieve an email like this, NEVER click on a link, no matter what. If you think
its a genuine email, navigate to their website yourself and find out.
Report it to your mail provider as a phishing scam and they might be able to more effectively block it in the near future, so others dont get caught
out.
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James
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| posted on 15/8/09 at 12:33 AM |
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quote:
Originally posted by Dusty
your most recent payment of bill
?????
Come on!!! You don't need computer skills to know it's a scam,... just a basic use of English language!
Cheers,
James
[Edited on 15/8/09 by James]
------------------------------------------------------------------------------------------------------------
"The fight is won or lost far away from witnesses, behind the lines, in the gym and out there on the road, long before I dance under those lights."
- Muhammad Ali
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Richard Quinn
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| posted on 15/8/09 at 01:30 PM |
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quote:
Originally posted by James
quote:
Originally posted by Dusty
your most recent payment of bill
?????
Come on!!! You don't need computer skills to know it's a scam,... just a basic use of English language!
Cheers,
James
[Edited on 15/8/09 by James]
Come on!! Have you ever phoned VM and spoken to any of their reps in New Delhi?
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Ninehigh
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| posted on 16/8/09 at 08:45 AM |
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quote:
Originally posted by Richard Quinn
quote:
Originally posted by James
quote:
Originally posted by Dusty
your most recent payment of bill
?????
Come on!!! You don't need computer skills to know it's a scam,... just a basic use of English language!
Cheers,
James
[Edited on 15/8/09 by James]
Come on!! Have you ever phoned VM and spoken to any of their reps in New Delhi?
Cos you trust the reps in New Delhi? If they told me where I lived I'd have to get a letter to confirm they had the right details
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RoadkillUK
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| posted on 16/8/09 at 10:45 AM |
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It's definatately a scam.
I've had 2 of these emails now, both link to a different address, last one was in russia, although both links were dead by the time I followed
them.
Roadkill - Lee
www.bradford7.co.uk
Latest Picture (14 Sept 2014)
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MikeRJ
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| posted on 16/8/09 at 12:27 PM |
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It's blatantly a scam, you don't have to get further than the first two words "Dear Customer". If you have a mail (e or
snail) regarding personal information, it will have your name on it rather than a generic title.
The very suspicious grammar in the rest of the email confirms it, and always check the properties of any link included, from the URL you should be
able to see if it goes to the companies web site or not.
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