Kerr205
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| posted on 18/2/15 at 07:45 PM |
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Amazing customer service from Indy Bird
I had an example of amazing customer service that I thought I'd share with everyone.
I put a post up as I was looking for an aeroscreen for my Formula 27, I got a U2U straight away from Sean (indy bird) who runs kitcardirect.co.uk and
has also just taken over gillhamonline.co.uk. He took me through various scenarios (I'm not that knowledgable at all on fixing things myself!)
and we found the right part for me. He U2U'd me late into the Evening and then sent pics first thing in the morning......this wasnt a high value
item!
What a true enthusiast and very friendly guy. I've contacted other places and got nothing like this dedication or attention.
I would have no qualms about recommending his services/shop at all.
Thank you so much Sean
Kerr
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lsdweb
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| posted on 18/2/15 at 09:20 PM |
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I didn't know Sean was in the trade, but I bought some stuff off him recently and it was a good buy and a tidy guy.
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Gaz4562
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| posted on 18/2/15 at 10:14 PM |
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Ditto. I used them for some bits and will defo use them again.
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