a question for you all.
i put my car into a shop to finninsh off the bits i cant do (caster camber trim emitions etc) we shook hands on £4500 and that was to include IVA and
registration. now he emailed me a bill for an extra £2800 for "other work required to pass IVA. WTF there must be some limit as to the over or
above figure he can charge.
basically am bolloxed as if i dont pay the bill i dont get me car back????
you got charged £4500 to prepare for IVA, IVA and register?
AND now he wants £7300!!
thats about the price of my whole car!!
sounds like he saw you coming...but...what were you quoted for?
I don't think there is any statutory amount or percentage for over-run on a quote, as far as I know, it is either a legally binding document
which stipulates exact figures/dates/contingencies which have to be met OR (as it sounds like you have) an informal guestimate price, unless you
signed something it's likely the only ways to get your car back is to go to court or pay the bill
Hopefully I'm wrong and you'll be ok but if you didn't sign anything and he didn't sign anything then I'd be surprised.
speak with your local trading standards office. consumer helpline.
if you have a written quote then you will be ok.
never agree on the shake of a hand.
speak with him to agree somewhere in the middle. if you can. otherwise raise a complaint with trading standards and name and shame them.
think about the negative feedback he would have on here if you posted the crap he did.
:O)
good luck.
Really, any additional work should have been OKd with you before it was done.
Sounds unreasonable to me. Have you got a breakdown of what you are being charged for?
Stu
If you havent authroized the additional spend I would suggest he hasn't got a leg to stand on - speak to Citizens Advice.
mines a bid more involved than the average kit mate
20" wheels
v12 engine
and 1 big pain in the bum
Depends whether it was an estimate or a quote. A quote should be a reasonably firm price for a fixed scope of work. An estimate is only a "best guess" at what it is likely to cost and may be a bit out (usually requiring you to pay more rather than less!). Another £2800 does seem a bit excessive. Either way I would challenge him as long as obtaining your IVA and registration was within the defined work scope.
legal stuff.
in terms of the law. ANY work done outside the quoted figure must be agreed with the customer PRIOR to any work being started.
any work done outside the quoted figure is done outside the common law. Proof must be provided that either you agreed to the extra work or did not
agree on a price.
Hope this helps.
Name and shame them
wow, thats some big numbers! castor, camber emissions etc are mainly down to the turn of a spanner or screwdriver. was he charging per turn of the
spanner!
i'd ask him to itemise his bill for you so that you can scan it in and post it on the forum and maybe some other traders on here could give you a
genuine quote for the work he has carried out. if he can be presented with this then maybe he will see reason and stick to the agreed price (which to
be honest seems a bit astronimic).
Holy crap - did you give him a bag of metal and nuts and bolts!
quote:
Originally posted by nemesis v12
mines a bid more involved than the average kit mate
20" wheels
v12 engine
and 1 big pain in the bum
Hooooooooooooooooow much!
Ye gods. I think he thinks you're a walking cash-machine.
I'd ask them to itemize the bill for the work so far! In my book if you shake on a price that's the price unless you've been a
difficult client and decided afterwards that you wanted to add on new bits / do things differently etc.
quote:
Originally posted by BenB
Hooooooooooooooooow much!
Ye gods. I think he thinks you're a walking cash-machine.
I'd ask them to itemize the bill for the work so far! In my book if you shake on a price that's the price unless you've been a difficult client and decided afterwards that you wanted to add on new bits / do things differently etc.
quote:
Originally posted by nemesis v12
mines a bid more involved than the average kit mate
20" wheels
v12 engine
and 1 big pain in the bum
for me to charge that sort of money i would expect someone to turn up with a build your own book, an engine and some ali sheet......
you can buy a turnkey car for not much more.....
As an estimator, quoting for private work, I can legally increase the invoice over the estimate by an eighth (12.5%) providing I can show
justification (parts or paint price increases in the intervening time). Additional costs over an eighth must be agreed by the other party.
What I cannot do is just increase the labour cost because I got my sums wrong - which seems to be the problem in this case.
quote:
Originally posted by nemesis v12
a question for you all.
i put my car into a shop to finninsh off the bits i cant do (caster camber trim emitions etc) we shook hands on £4500 and that was to include IVA and registration. now he emailed me a bill for an extra £2800 for "other work required to pass IVA. WTF there must be some limit as to the over or above figure he can charge.
basically am bolloxed as if i dont pay the bill i dont get me car back????
nice cars...
linky
That is a lot of money at 4.5k. An extra 2.8k is just ridiculous!
Hold your ground!
Pay what you agreed and no more!
quote:
Originally posted by nemesis v12
a question for you all.
i put my car into a shop to finninsh off the bits i cant do (caster camber trim emitions etc) we shook hands on £4500 and that was to include IVA and registration. now he emailed me a bill for an extra £2800 for "other work required to pass IVA. WTF there must be some limit as to the over or above figure he can charge.
basically am bolloxed as if i dont pay the bill i dont get me car back????
quote:
Originally posted by eddie99
quote:
Originally posted by BenB
Hooooooooooooooooow much!
Ye gods. I think he thinks you're a walking cash-machine.
I'd ask them to itemize the bill for the work so far! In my book if you shake on a price that's the price unless you've been a difficult client and decided afterwards that you wanted to add on new bits / do things differently etc.
+1. If you have the agreed price in writing. Then you should have no problems. And please tell us who has charged you so much for how much work?
Wow! An actualy life-size picture of it!
Makes it really easy to read the page... thanks Mango!
Cheers,
James
I was just about to ask if he had a bigger picture
If the original figure was a quote then he cannot charge you more for the work agreed. If additional work (to that agreed) was required then he should
have informed you before undertaking it.
If it was an estimate then the figure can be altered by a reasonable amount. My business is a member of Trading Standards, Fair Play Charter and that
specifies 10% variation from estimate before informing the customer.
Without knowing the full extent of the work it's hard to say for sure but what you described doesn't sound like £4000+ of work.
adrian
I hope you get this sorted.
If all you got is a handshake though, I would suggest he's trying it on.
To try and milk 50% more out of you without "forseeing" it and letting you know that the job would not be done for the agreed price, is at
best unproffesional at worst, crooked.
Good luck
thanks for all the imput chaps,
ive spoken to a few "friends" who have offered to help but for now that option is out of the question. i wont name and shame him just yet as
he might see sence and stop taking the piss. but he advertises in one of the mags every month and i met him at a stall at one of the shows.
have no fear if he does manage to shaft me i will go on every forum and website i can find and let everybody in the kitcar world know how he does
business...in these financialy hard times it should destroy him.
i feel like ive been bent over the bonnet and given a damn good shafting...
tell your freinds if they get a "proffessional" to finnish the last liitle bits off to make sure you get it as a quote rather than an
estimate.
i have a copy of the email i sent agreeing to to the QUOTE OF £4600 TO FULLY FINNISH THE CAR INCLUDIGNIVA AND AND REGISTRATION. i also has the email
he sent back thnking me for the agreement of ESTIMATED WORK.
so it looks like am a bit stuck.
one of my special love cuddles could be on the cards after all
ps is £40per hour over the top as what he charges
ha im going to bed as im to tired to spellllllll