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estimate or quote how many ££££s can it be out by
nemesis v12 - 5/5/10 at 02:50 PM

a question for you all.
i put my car into a shop to finninsh off the bits i cant do (caster camber trim emitions etc) we shook hands on £4500 and that was to include IVA and registration. now he emailed me a bill for an extra £2800 for "other work required to pass IVA. WTF there must be some limit as to the over or above figure he can charge.
basically am bolloxed as if i dont pay the bill i dont get me car back????


cd.thomson - 5/5/10 at 02:52 PM

you got charged £4500 to prepare for IVA, IVA and register?

AND now he wants £7300!!

thats about the price of my whole car!!


boggle - 5/5/10 at 02:52 PM

sounds like he saw you coming...but...what were you quoted for?


tomprescott - 5/5/10 at 02:58 PM

I don't think there is any statutory amount or percentage for over-run on a quote, as far as I know, it is either a legally binding document which stipulates exact figures/dates/contingencies which have to be met OR (as it sounds like you have) an informal guestimate price, unless you signed something it's likely the only ways to get your car back is to go to court or pay the bill

Hopefully I'm wrong and you'll be ok but if you didn't sign anything and he didn't sign anything then I'd be surprised.


jossey - 5/5/10 at 02:58 PM

speak with your local trading standards office. consumer helpline.

if you have a written quote then you will be ok.
never agree on the shake of a hand.

speak with him to agree somewhere in the middle. if you can. otherwise raise a complaint with trading standards and name and shame them.

think about the negative feedback he would have on here if you posted the crap he did.

:O)

good luck.


whitestu - 5/5/10 at 02:59 PM

Really, any additional work should have been OKd with you before it was done.

Sounds unreasonable to me. Have you got a breakdown of what you are being charged for?

Stu


big-vee-twin - 5/5/10 at 02:59 PM

If you havent authroized the additional spend I would suggest he hasn't got a leg to stand on - speak to Citizens Advice.


nemesis v12 - 5/5/10 at 02:59 PM

mines a bid more involved than the average kit mate
20" wheels
v12 engine
and 1 big pain in the bum


Richard Quinn - 5/5/10 at 03:01 PM

Depends whether it was an estimate or a quote. A quote should be a reasonably firm price for a fixed scope of work. An estimate is only a "best guess" at what it is likely to cost and may be a bit out (usually requiring you to pay more rather than less!). Another £2800 does seem a bit excessive. Either way I would challenge him as long as obtaining your IVA and registration was within the defined work scope.


jossey - 5/5/10 at 03:01 PM

legal stuff.

in terms of the law. ANY work done outside the quoted figure must be agreed with the customer PRIOR to any work being started.

any work done outside the quoted figure is done outside the common law. Proof must be provided that either you agreed to the extra work or did not agree on a price.

Hope this helps.

Name and shame them


skinned knuckles - 5/5/10 at 03:01 PM

wow, thats some big numbers! castor, camber emissions etc are mainly down to the turn of a spanner or screwdriver. was he charging per turn of the spanner!

i'd ask him to itemise his bill for you so that you can scan it in and post it on the forum and maybe some other traders on here could give you a genuine quote for the work he has carried out. if he can be presented with this then maybe he will see reason and stick to the agreed price (which to be honest seems a bit astronimic).


contaminated - 5/5/10 at 03:03 PM

Holy crap - did you give him a bag of metal and nuts and bolts!


Richard Quinn - 5/5/10 at 03:05 PM

quote:
Originally posted by nemesis v12
mines a bid more involved than the average kit mate
20" wheels
v12 engine
and 1 big pain in the bum

IVA is IVA. Doesn't matter what size the wheels are. We all have to sort out the geometry and there are probably more radius issues on a 7. I would also guess that your emissions would be no more difficult to address than my Italian V Twin.


BenB - 5/5/10 at 03:16 PM

Hooooooooooooooooow much!
Ye gods. I think he thinks you're a walking cash-machine.
I'd ask them to itemize the bill for the work so far! In my book if you shake on a price that's the price unless you've been a difficult client and decided afterwards that you wanted to add on new bits / do things differently etc.


eddie99 - 5/5/10 at 03:17 PM

quote:
Originally posted by BenB
Hooooooooooooooooow much!
Ye gods. I think he thinks you're a walking cash-machine.
I'd ask them to itemize the bill for the work so far! In my book if you shake on a price that's the price unless you've been a difficult client and decided afterwards that you wanted to add on new bits / do things differently etc.


+1. If you have the agreed price in writing. Then you should have no problems. And please tell us who has charged you so much for how much work?


Ben_Copeland - 5/5/10 at 03:29 PM

quote:
Originally posted by nemesis v12
mines a bid more involved than the average kit mate
20" wheels
v12 engine
and 1 big pain in the bum


Did he buy the engine for you too?????


boggle - 5/5/10 at 03:29 PM

for me to charge that sort of money i would expect someone to turn up with a build your own book, an engine and some ali sheet......

you can buy a turnkey car for not much more.....


Mark Allanson - 5/5/10 at 03:32 PM

As an estimator, quoting for private work, I can legally increase the invoice over the estimate by an eighth (12.5%) providing I can show justification (parts or paint price increases in the intervening time). Additional costs over an eighth must be agreed by the other party.

What I cannot do is just increase the labour cost because I got my sums wrong - which seems to be the problem in this case.


se7en - 5/5/10 at 03:39 PM

quote:
Originally posted by nemesis v12
a question for you all.
i put my car into a shop to finninsh off the bits i cant do (caster camber trim emitions etc) we shook hands on £4500 and that was to include IVA and registration. now he emailed me a bill for an extra £2800 for "other work required to pass IVA. WTF there must be some limit as to the over or above figure he can charge.
basically am bolloxed as if i dont pay the bill i dont get me car back????



The difference between a Quote and an Estimate in law is a Quotation is a fixed fee for whatever you are trading whereas an Estimate is what it says it is an approximation of the costs for whatever you are trading. there is no fixed amount that an Estimate can go over by but the party that you are trading with has to notify you when they are going to run over the Estimate so the extras can be Ok'd by you.



[Edited on 5/5/10 by se7en]


stevebubs - 5/5/10 at 03:44 PM

nice cars...

linky


carpmart - 5/5/10 at 03:46 PM

That is a lot of money at 4.5k. An extra 2.8k is just ridiculous!

Hold your ground!

Pay what you agreed and no more!


Brommers - 5/5/10 at 03:51 PM

quote:
Originally posted by nemesis v12
a question for you all.
i put my car into a shop to finninsh off the bits i cant do (caster camber trim emitions etc) we shook hands on £4500 and that was to include IVA and registration. now he emailed me a bill for an extra £2800 for "other work required to pass IVA. WTF there must be some limit as to the over or above figure he can charge.
basically am bolloxed as if i dont pay the bill i dont get me car back????


Depends on what exactly you shook hands on. If he gave you a firm price, and you agreed to pay him £4,500 to do all the work necessary to get the car through an IVA test and to do the test, then he's contractually obliged to do that at the agreed price. He cannot legally increase the price by 5%, 10%, 12.5% or any other percentage. He is bound at law to perform his side of the contract, and no party to a contract is entitled (in the absence of a provision in the contract allowing him to do so) to unilaterally change the terms of the contract.

If, however, the figure he gave you was merely an estimate, then contractually he's still obliged to put the car through IVA but you're obliged to pay a reasonable sum to represent the work he does in getting it there (the legal term is 'quantum meruit' - the assessment of a reasonable sum payable under the terms of a contract where the parties have not expressly agreed the remuneration payable under the terms of the contract).

Of course, since you'll have everything in writing and clearly set out, there shouldn't be any problem in proving what the terms of the contract are...


scootz - 5/5/10 at 03:57 PM

quote:
Originally posted by eddie99
quote:
Originally posted by BenB
Hooooooooooooooooow much!
Ye gods. I think he thinks you're a walking cash-machine.
I'd ask them to itemize the bill for the work so far! In my book if you shake on a price that's the price unless you've been a difficult client and decided afterwards that you wanted to add on new bits / do things differently etc.


+1. If you have the agreed price in writing. Then you should have no problems. And please tell us who has charged you so much for how much work?


+ 3


mangogrooveworkshop - 5/5/10 at 04:28 PM

Description
Description


James - 5/5/10 at 04:38 PM

Wow! An actualy life-size picture of it!

Makes it really easy to read the page... thanks Mango!



Cheers,
James


philw - 5/5/10 at 04:51 PM

I was just about to ask if he had a bigger picture


adithorp - 5/5/10 at 07:28 PM

If the original figure was a quote then he cannot charge you more for the work agreed. If additional work (to that agreed) was required then he should have informed you before undertaking it.

If it was an estimate then the figure can be altered by a reasonable amount. My business is a member of Trading Standards, Fair Play Charter and that specifies 10% variation from estimate before informing the customer.

Without knowing the full extent of the work it's hard to say for sure but what you described doesn't sound like £4000+ of work.

adrian


ReMan - 5/5/10 at 08:51 PM

I hope you get this sorted.
If all you got is a handshake though, I would suggest he's trying it on.
To try and milk 50% more out of you without "forseeing" it and letting you know that the job would not be done for the agreed price, is at best unproffesional at worst, crooked.

Good luck


nemesis v12 - 5/5/10 at 11:28 PM

thanks for all the imput chaps,

ive spoken to a few "friends" who have offered to help but for now that option is out of the question. i wont name and shame him just yet as he might see sence and stop taking the piss. but he advertises in one of the mags every month and i met him at a stall at one of the shows.

have no fear if he does manage to shaft me i will go on every forum and website i can find and let everybody in the kitcar world know how he does business...in these financialy hard times it should destroy him.


i feel like ive been bent over the bonnet and given a damn good shafting...
tell your freinds if they get a "proffessional" to finnish the last liitle bits off to make sure you get it as a quote rather than an estimate.

i have a copy of the email i sent agreeing to to the QUOTE OF £4600 TO FULLY FINNISH THE CAR INCLUDIGNIVA AND AND REGISTRATION. i also has the email he sent back thnking me for the agreement of ESTIMATED WORK.

so it looks like am a bit stuck.

one of my special love cuddles could be on the cards after all

ps is £40per hour over the top as what he charges


nemesis v12 - 5/5/10 at 11:31 PM

ha im going to bed as im to tired to spellllllll