I want to buy a kit, and want to see the GTS.

I have been trying to get in touch with GTs for THREE weeks.

The auto response to Email worked the first time; not since. And telephoning is no use!!

Try ringing about 4-5 p.m. British time probably best time but yeah, not the easiest person to get hold of. Do a search and you'll see.

its a shame as i like the kits

hi as mistergrumpy says try late afternoon

when i tried, that was always the best time to catch him out

would you really want to buy off a company that, are not that bothered about selling you the kit in the first place, makes you wonder what their after care would be like

You are completly right about after sales service.

But, you have to look at all options (ie kits) available.

plenty of other kits about

There are enough decent kits on the market from people who DO care - why bother with one that doesn't?

Oddly the good ones all seem to start with an M.........

Cheers

Mark

There are other manufacturers in the UK you know, although geographically I guess that GTS is closest to you. Darren does frequent this site ocassionally and especially when threads like this one pop up. I reckon he's got informers on here, so it shouldn't be long now before you get a response.

Phil

PS - I'm not an informer.

If you are running any company someone MUST pick the phone up within a few rings during normal office hours and at least attempt to deal with your enquiry.
End of story.
Steve.

dont understand.

1, surly a rule of thumb for the kit car game keep your customers happy why ?

2, they will continue to be customers

3, they will hapilly recomend your services products to other potential customes and your back to point 1.

One of the first rules i was tought doing buisinees studies if you can do that and make a profit job done.

regards

agriv8

same old chestnuts,my kit manufacturer has had at least three owners,two were useless,but i had bought it by then and with the wealth of knowledge on this site got there in the end.With so many kits about there is always an alternative,dont spend your hardearned money with people like that.

quote:

---

PS - I'm not an informer.

---

I thought something was missing from this post then it appeared just above nice to see everyones picked up there part in the forum

sorry if i upset anyone

Tri

MArk I hope you charge darren for your services

I've only had the one dealing with Darren I rang left a message about a part bought off ebay originally from GTS and before the end of the day he returned my call and answered all my questions. can't argue with that.

I've had dealing with a lot worse in the kitcar world!!!!!

Surely it's not that hard to form an opinion based on your own experience?. No good moaning on here, just look elsewhere. From what i can see they have nothing to set them apart from half a dozen other manufacturers, so certainly not worth chasing.

Al.




Originally posted by designer
I want to buy a kit, and want to see the GTS.

I have been trying to get in touch with GTs for THREE weeks.

The auto response to Email worked the first time; not since. And telephoning is no use!!

I thought this was going to end up with a large slating of GTS. Glad its only a mild one as its christmas....

id imaginge that the build up to christmas is putting a strain on everyone who has their own business, i know from our point of view we normally get 30 -40 phone calls a day and about the same email wise, its a full time job for chris ( my father ) just answering the phone and responding to emails. but as christmas is near the enquireys / orders have doubled in the last three weeks so our usual same day responce is difficult to acheive sometimes at worst its two days and thats with one person dedicated to do this, darren just needs another member of staff to ease the pressure and let him get on with designing and manufacturing as i do
and im sure if that happened you wouldnt see this type of message appearing that often

best regards

marc

[Edited on 15/12/06 by marc n]

probably inappropriate to post here, but i emailed marc (well MNR) about an offer they had. Series of semi technical questions all answered within the day

customers allways come first our receptonist is on the phone 9 till 5 then i can be reached 24 hours on my mobile why cant onther people do that in the kitcar world then they wonder why they have no work on

CalvinX, why don't you just stick your contact number up on here so that people can get in touch with GTS quicker than ringing them direct.

Phil

Sarcasm???................ Me??................

I have been trying too contact GTS and I'm afraid emails don't work at the mo, the mobile above goes too a mail box which you cant leave a message on because the mail box is full, I haven't tried fax but the workshop number rings out with no reply.

I'm not having a dig I'm actually trying too spend some money.

So any help appreciated.

Ring between 1600 and 1700 hours. That seems the best time if you wanna contact Darren.

Or drop CalvinX a message to contact him. I reckon he's got a Batphone line to GTS

Phil