I know it doesn't happen very often these days but I ordered some p-clips from Beal (UK) Ltd and they came within a couple of days but were the wrong size. So I rang them up this morning and not only were they very apologetic but they said they'll put the right ones in the post tonight and I can keep the incorrectly supplied ones.
And they appear to be very good value on all the stuff they do. Well worth a look at www.beal.org.uk.
Definitely a satisfied customer.

Always good to hear good customer service as well as bad.

I need loads of little things for my winter scrub up. Ill pass my money there way if I can!

Yep I'd second the recomendation, very good service and and prices, some of the tools are a bit dubious but the electrical and fastener stuff is all spot on.

I've even plugged them on here before.

Davie