I got as far as the chap saying Veeee hickle and had to stop.

Likewise

Apart from almost electrocuting himself with the HT leads, seems a knowledgeable guy. But seriously, what muppet decided that instead of getting the right spark plug he would make one fit - aaaarrrrgggg, stupid, stupid, stupid!

Good to see a fault being diagnosed using sound knowledge and a logical approach. This type of fault seems to beyond the comfort zone of so many garages nowadays, who usually resort to the method of changing random items and hope to get lucky, then probably presenting the customer with a huge bill....