ned
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| posted on 9/8/05 at 10:57 AM |
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Another 'getting hold of darren' thread
Have been trying via mobile which I'm getting a dead line on this morning, maybe the network is down? his workshop number is going to fax aftr
not being picked up and his other landline to an answer phone.
On going issues, so I'd rather speak to him than leave messages that don't very often get returned.
anyone any ideas? i don't bother emailing him as he rarely responds to those either, or if he does it takes him ages.
cheers,
Ned.
beware, I've got yellow skin
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Gav
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| posted on 9/8/05 at 11:00 AM |
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I must admit im getting quite disheartned by the lack of being able to get hold of darren.
I ve decided to use sierra parts for my car but need a dedion rear tube and was hoping to buy from GTS, however been trying to ring him for a few days
now and not been able to get through.
Are their any plans for a dedion rear anywhere? or any other makers?
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ned
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| posted on 9/8/05 at 11:12 AM |
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i believe mk can supply a 'weld it yourself' dedion tube, you may be able to buy a blank tube if you speak nicely to dax, and there are
plans on the locost cdrom, which i believe are also on the locost7.info site...
Ned.
beware, I've got yellow skin
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mookaloid
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| posted on 9/8/05 at 11:19 AM |
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I'm sure Darren is a nice guy, and when I have dealt with him I have had no problems, but surely this must cost him business in the long run.
Customer service is just as important as providing a quality product IMHO.
Cheers
Mark
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alfasudsprint
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| posted on 9/8/05 at 11:26 AM |
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"I'm sure Darren is a nice guy"
Maybe, but when I paid for my stuff 9 months ago and still waiting for 3, albeit minor, items, I begin to wonder...
Tim
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shortie
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| posted on 9/8/05 at 12:55 PM |
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Surely it would make sense to get the customer service sorted, he must loose loads of business.
Even if you can't supply stuff for some reason then customer service usually wins through and you keep the business but with no customer service
and no goods most people will go elsewhere.
Rich.
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Danozeman
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| posted on 9/8/05 at 02:07 PM |
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Due to my recent dealings with GTS and the poor customer service i probably wont buy from them again which is a shame because i want to buy the gts
shocks and loads of other bits and pieces. At present im out of pocket by 50 quid due to a refund i asked for 3 weeks ago.
Im not slagging Darren in anyway dont get me wrong just customer service wins business in my book. The bits ive had in the past ive had no troubles
with.
[Edited on 9/8/05 by Danozeman]
Dan
Built the purple peril!! Let the modifications begin!!
http://www.eastangliankitcars.co.uk
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jcduroc
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| posted on 9/8/05 at 02:12 PM |
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Darren, wake up
Everything said before is true.
I paid for a lot of things 4 months back and a few minor (small) things were (and still are) missing.
I got answered twice by some chap in his workshop phone number. This chap promised to deliver a few things to my neighbour (who happens to be British
and was staying in London) and nothing happened.
I guess a trip (from you, guys, I'm 2.500 km away) to Faversham is in order.
It's a shame as I agree that (in the past) he has been very helpful.
João
[Edited on 9/8/05 by jcduroc]
JCM
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James
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| posted on 9/8/05 at 03:37 PM |
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Darren's on hoilday AFAIK.
HTH,
James
------------------------------------------------------------------------------------------------------------
"The fight is won or lost far away from witnesses, behind the lines, in the gym and out there on the road, long before I dance under those lights."
- Muhammad Ali
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ned
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| posted on 9/8/05 at 03:44 PM |
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not disbelieving you James, but i spoke to him last week and said I'd chase him again this week and he didn't mention it...
Ned.
beware, I've got yellow skin
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suparuss
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| posted on 9/8/05 at 06:05 PM |
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hmm, i was gonna order my poly bushes from these guys. their web site is a bit heath robinson at the mo (pics dont work, tec pdfs dont work) and wanst
going to bothercos of the bad image thats gives a "company"decided i would cos i thought he had a good rep on here. guess thats not true
then.
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Jasalarms
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| posted on 9/8/05 at 06:15 PM |
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I tryed calling his moby and i got a foreign type ringing back, he must be abroad
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Mansfield
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| posted on 9/8/05 at 06:23 PM |
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Is there anyone else doing +4 bodywork. I am getting a bit worried as he seems to be the only one.
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JoelP
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| posted on 9/8/05 at 06:46 PM |
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he needs some staff i guess! 
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big_wasa
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| posted on 9/8/05 at 08:46 PM |
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His lack of customer service cost him my buisiness 
But maybe he is doing that well that he didnt need it
I had a dedion from him it at x-mas and must say I was well chuffed I got it quick and the quality was exelant.
BUT when I realised I would need special front arms to match the track and take the cortina front uprights ,He said he could and he would..... After
many emails I gave up and flogged it ...
I lost £50 but he has lost much more .
[Edited on 9/8/05 by big_wasa]
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Rorty
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| posted on 10/8/05 at 05:17 AM |
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Reading between the lines, Darren has found a new interest and has forsaken the Locost side of his business which is a pity after just getting some of
the products sorted. The disrespect to customers is another matter.
If somebody was smart they'd get in there and offer to take the Locost side of the business off him before Chinese Whispers destroy the
reputation of the quality of the parts. Really big group buy?
Cheers, Rorty.
"Faster than a speeding Pullet".
PLEASE DON'T U2U ME IF YOU WANT A QUICK RESPONSE. TRY EMAILING ME INSTEAD!
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nludkin
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| posted on 10/8/05 at 07:51 AM |
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I spoke to Darren the other day. He is abroad on holiday at the moment, which I believe is long overdue!
As far as I can tell, the bodywork and all other production is carrying on without him. There has been a massive holdup on the shocks and also a
slight holdup on bodywork, chassis, etc due to some extremely bad luck.
As people on here can testify, the quality of his parts is excellent and well priced. I am sure that Darren will be contactable again by the end of
this week and hopefully will be refreshed and ready to rock.
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ned
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| posted on 10/8/05 at 09:29 AM |
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I just want to make things clear (I've not had any remarks/comments from anyone, but just to cover myself  )
I only posted this to try and get hold of Darren and as it now appears he is on holiday, which is fair enough, I will wait until next week before
trying to get hold of him.
It seems odd he didn't mention it when I spoke to him only last week, but maybe that's just one of those things.
I have no quibble with the quality of Darrens producsts, only some 'administrative' issues and delays, which I don't want to go into
detail on here about as I have no intention of slagging Darren off. I'm just trying resolve the problems surrounding a part that I've been
waiting a while for.
Ned.
beware, I've got yellow skin
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Neville Jones
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| posted on 10/8/05 at 09:48 AM |
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[ quote He also sent me the folowing : "For the benefit of the masses on Locost builders, which i refuse to use anymore, i'm busy because
i'm taking care of customers needs. The quiter i am the more likely it is that i'm running around doing, than being at my computer talking
about it."
The attitude behind that seems quite angry, nasty.
It's a real shame Darren has now taken this attitude. After all, he was ready enough and keen enough to USE Locostbuilders to set up
his business, and slag off others while at it.
He's not a manufacturer, but a reseller of other peoples output.
As I said, Its a real shame he can't get his act together a bit better.
Maybe karma does exist.
MK or Luego here I come.
Nev.
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Micael
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| posted on 10/8/05 at 11:51 AM |
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It´s funny that some people always seems to have extremely bad luck.
quote:
Originally posted by nludkin
I spoke to Darren the other day. He is abroad on holiday at the moment, which I believe is long overdue!
As far as I can tell, the bodywork and all other production is carrying on without him. There has been a massive holdup on the shocks and also a
slight holdup on bodywork, chassis, etc due to some extremely bad luck.
As people on here can testify, the quality of his parts is excellent and well priced. I am sure that Darren will be contactable again by the end of
this week and hopefully will be refreshed and ready to rock.
Micael Moose Åman
Petrolhead and all around nice guy
"Don't leave the duck there. It's totally irresponsible. Put it on the swing, it'll have much more fun." //Sleep Talkin Man Dec 23
2009
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fastenuff
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| posted on 10/8/05 at 02:41 PM |
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Getting hold of Darren on the phone has seemed almost imposible since picking up most of my kit in March 2005.
Did arrange to pick up ( yes another UK trip disguised as a holiday) missing bits ai pedals ( no bushes shouldn't their be on per pedal?)
steering shaft ext. by txt on his mobile.
Was at the workshop on Tuesday and Darren is on Holl's.
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fastenuff
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| posted on 15/8/05 at 07:48 AM |
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the being left in the dark about delivery times is most frustrating in buying abroad. specialy since you can just drop in and have a face to face chat
or ask.
Ingmar
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mandy69
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| posted on 19/8/05 at 06:34 PM |
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Perhaps the lure of bigger things has drawn GTS away from the Locost?
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dozracing
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| posted on 22/8/05 at 08:23 PM |
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Hi all,
Thanks for all your concern!
GTS is still around a thriving, i'm just keeping the company at a low profile at the moment, due to some of the technical developments we are
working on, plus the expansion of the company in terms of kit sales and aquisitions of other kit car companies, has led to a lot of work that we are
getting through. We are taking on more staff to resolve issues with delivery and volume of manufacture.
I have actually been on holiday for the last two weeks, and for some reason my phone worked in Turkey for the first week, but could only make calls
out in the second week. This probably explains the dead line when you tried to call my mobile.
I'm away to Lanzarote on Thursday for a week so you'll probably find it hard to get hold of me again.
The reason i don't reply on here anymore, is cos its not good to air dirty laundry ona public forum, and its best to let you girls get on with
bitching about me behind my back. It means i can sleep better at night, and don't get all stressed during the day cos you've pissed me
off.
Darren
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PLEASE NOTE: This user is a trader who has not signed up for the LocostBuilders registration scheme. If this post is advertising a commercial product or service, please report it by clicking here.
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JoelP
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| posted on 22/8/05 at 08:36 PM |
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lol
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