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Author: Subject: happy free spanners to me
shades

posted on 23/8/05 at 09:52 PM Reply With Quote
happy free spanners to me

Ordered a new set of spanners from screw fix... have heaps but the odd few are missing so thought i'd buy a new set.

Anyay odered a 25 bit carbon set... two days later a chrome V set arrived... emailed to say they had sent the wrong ones... no problem we will send a replacement and somone will pick the others up... two days later another set arrived... again chrome V ones... put the other set in side door of garage ready to be collected too and emailed saying they were still wrong and I would just have a refund...
Email back said I had a refund and I could keep one set for my inconvenience

That was two weeks ago and still I have two sets of spanners plus a refund....

Must say apart from the error, which was the supplier who changed the type of spanner without telling, the service I recieved was excellent and I'll continue to buy from screwfix.

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JoelP

posted on 23/8/05 at 09:57 PM Reply With Quote
aye, ya cant argue with free tools!






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shades

posted on 23/8/05 at 10:00 PM Reply With Quote
will keep one set for sundays
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JoelP

posted on 23/8/05 at 10:04 PM Reply With Quote
what?! you intend to work through the week?!






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scoobyis2cool

posted on 24/8/05 at 09:19 AM Reply With Quote
I wish people would make mistakes like that when I order stuff!

Pete





It's not that I'm lazy, it's that I just don't care...

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Danozeman

posted on 24/8/05 at 02:24 PM Reply With Quote
quote:

I wish people would make mistakes like that when I order stuff!





I second that. Jammy sod!





Dan

Built the purple peril!! Let the modifications begin!!

http://www.eastangliankitcars.co.uk

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DorsetStrider

posted on 24/8/05 at 03:42 PM Reply With Quote
quote:
Originally posted by scoobyis2cool
I wish people would make mistakes like that when I order stuff!

Pete


Me 3!





Who the f**K tightened this up!

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James

posted on 25/8/05 at 01:49 PM Reply With Quote
Having purchased an oven for £950 a few years ago the shear incompetence of the manufacturer/seller/delivery people resulted in us blagging another TWO of them for free!

... we sold them...

James





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"The fight is won or lost far away from witnesses, behind the lines, in the gym and out there on the road, long before I dance under those lights." - Muhammad Ali

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owelly

posted on 28/8/05 at 02:31 PM Reply With Quote
I can rest now knowing that you have got some free spanners after all the hassle and grief I have had with Screwfix!!
Over the past few years I have spent in excess of £8k with them but have been put off by thier recent delivery times and the fact that sometimes the stuff never turns up at all! It causes a problem when the stuff ordered is for a job and by the time it gets here (or delivered to site) the job is long finished

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robinbastd

posted on 28/8/05 at 10:12 PM Reply With Quote
I received an order from Screwfix the other day. One of the 3 boxes was missing so I phoned them. I was asked what was in the box that was missing....I replied "a cement mixer".
How does a courier lose a cement mixer and not be able to trace it?
Got a replacement the next day.

Ian





Only a dead fish swims with the tide.

http://smuttygifts.com/

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Mark18

posted on 29/8/05 at 02:00 PM Reply With Quote
Had the same thing happen with midland wheels, they actually sent the wrong set twice so I ended up basically with free alloys and a €200 profit after selling the other ones. Aside from sending the wrong wheels they were very gracious about the whole thing.

Mark





"I don't know what I may seem to the world. But as to myself I seem to have been only like a boy playing on the seashore and diverting myself now and then finding a smoother pebble or a prettier shell than the ordinary, whilst the great ocean of truth lay all undiscovered before me." - Isaac Newton

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