Hi guys.

I have a problem with my PC at home. Yesterday I tried to start up and then AVG found Trojan virus in a specific file. Can't remember if it was user.dll of windows.dll. Anyway, I chose to heal.

I guess the computer removed the affected files. When I tried to start up Internet Explorer or any other program it said: 'I cannot find user.dll. New installation of this program might solve the problem.'

The system runned on an illegal version of windows 2000 (?), from which I do not have a CD-Rom. I do have Win95 on CD-Rom.

Two questions:
1. Can I get the important files from my computer?
2. Can I get the system back to work?

Should I ditch the PC and get a proper one?

Usually "healed" files will be stored somewhere. You could try rummaging around in the AVG virus vault.....

Otherwise time to upgrade to XP

I forgot to mention: Today at startup the thing just keeps on starting up. It just repeats the startup process over and over again.

Suppose I would be able to get into the computer, can I just copy the important data to a memory stick and then format c: ? Will the copied data be infected?

Then off course buy a legal version of XP


Edit: and when the computer was still running yesterday I could not get into the AVG software either.

[Edited on 10/11/08 by maartenromijn]

U2u sent

sorry to say that i had a similar problem with my pc and i had to get the recovery disc out!

AVG has just finished scanning my pc and found a trojan, it has moved it to the virus vault, what is a trojan? and could it have damaged/stolen any info?

weird thing i noticed, had this laptop for ages, but never any antivirus on it, thought i'd better sort it, installed avast, scanned, no viruses
then since installing it, its detected 3 viruses in as many weeks.

I found out yesterday that AVG has issued a false update which sees user.dll as Trojan infected. User.dll will be removed which causes windows to not function anymore.