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Ebay phone number??
Paul TigerB6 - 26/2/09 at 02:06 PM

Does anyone have a phone number for ebay at all??

At the weekend i went onto ebay to have a look and found a job lot of handbags for sale on my account with a starting price of £220!!!!! Now i dont own a handbag, never mind a job lot (HONEST!!!!! ) so no idea how they got there!!

I reported it to ebay as a possible hijacked account (my password was saved on my computer so auto logged in) as well as asked about reclaiming the listing fee and awaited there response, clearing out all passwords saved on my laptop while i was at it. I have since been unable to log into Ebay and am not receiving any emails requesting Login help. Ebay havent responded to any requests for help so i am really annoyed with them now and taken my current bank details out of Paypal)

Any suggestions?? HEEEEELLLLLLPPPPPP


Schrodinger - 26/2/09 at 02:09 PM

http://pages.ebay.co.uk/safetycentre/law_enforcement.html

This link any help?


speedyxjs - 26/2/09 at 02:17 PM

0208 0802105


02GF74 - 26/2/09 at 02:19 PM

top right hand corner of ebay says:

Customner Support
020 8080 2105


YQUSTA - 26/2/09 at 02:25 PM

I had the exact same thing happen to me and I too dont own or want a handbag.

They froze my account when I made the complaint so they could investigate.

To be fair to them they sorted it really quick but I used the live chat feature.


Davey D - 26/2/09 at 02:27 PM

when i had a problem i got in contact with them via email using the following address:

rswebhelp@ebay.com

head your mail with the following:

ATTN: Trust and Safety Team

They was very helpful with me, and always replied to my problem. Previous to this i had tried all other routes with ebay, and was getting nowhere.. i was nearly pulling my hair out, and i was just going round in circles i got this address from an ebay.com employee using the live chat option ( which we still dont have on ebay.co.uk for whatever reason)


Paul TigerB6 - 26/2/09 at 02:28 PM

quote:
Originally posted by YQUSTA
I had the exact same thing happen to me and I too dont own or want a handbag.

They froze my account when I made the complaint so they could investigate.

To be fair to them they sorted it really quick but I used the live chat feature.


They removed the listing within an hour from what i saw......... but that was Saturday and they still havent got back to me. I was guessing they froze my account while they investigated but 5 days later they still havent been in touch!! Will ring them now on the number given and report back.

Cheers chaps.


Paul TigerB6 - 26/2/09 at 02:42 PM

Ebay have just sent me onto the "Live Chat" section after typing "account theft" into the search box on the help pages and selectin "securing your account and reporting account theft".

Just need to get my password reset via there now!! Yay


Paul TigerB6 - 26/2/09 at 03:20 PM

What an absolute waste of time ebay is!!!!! Spent ages going through identity and because i couldnt remember the email address i set the account up under (about 5 or 6 years ago) i had to describe in detail a bike i sold 3 years ago!! Despite all that over 15 mins they then told me they couldnt verify my ID and i would need to send in a copy of my driving licence and they would inform me of my decission within 72 hours!!!!

Told them to stick their account!!!!! Waste of time!!! Grrrrrrr


001Ben - 26/2/09 at 05:33 PM

ha ha come on Paul weve all heard about your handbag fetish - have you got any spare for Vic?


Paul TigerB6 - 26/2/09 at 05:35 PM

Hasnt she got any left now Ben?? I told you not to take hers out to the Red Lion with you last weekend but you wouldnt listen!!!


001Ben - 26/2/09 at 05:44 PM