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who is repairing your pc?
mookaloid - 23/7/09 at 08:54 AM

I'm pleased I do all my own repairs


cd.thomson - 23/7/09 at 08:58 AM

ooooo dont give me this

ive just sent my lappy back to get fixed under warranty.

theres a lot of legally dubious software on it (i.e. the OS).

They demanded to know my passwords to get on to my desktop and in the end I caved (giving them a false one). I had put a bios password on and obviously my windows login password to hinder them.

But now im convinced theyve removed my hdd and just done a file recovery because the disk itself isnt encrypted

My paranoia is enhanced by the fact I sent it in to have the tab key replaced and it took 3 weeks


ChrisW - 23/7/09 at 09:10 AM

I have a mate who used to work in a PC repair place. I won't mention names for obvious reasons. He was constantly sending out links 'Look what I found on a client's machine'. Usually pics of their wife/girfriend/significant other.

I'm sure they all do it. Probably safest just to buy a new PC when it breaks, or take it to a mate that you trust.

Chris


sickbag - 23/7/09 at 09:32 AM

Years ago I used to work for a large high-street computer company, and we used to look through customers data, etc. We did it mostly because we were bored.

Until we had Gary Glitter's laptop in for repair anyway - and the rest is history!

I looked at one where the customer wanted me to replace his laptops TFT and send it straight back without even testing it. I instantly knew there was something on there he didn't want anyone else to see. So I looked and he had set his desktop image to a young asian girl pleasuring a horse with her mouth! There were hundreds of images along a similar style all over his laptop!


balidey - 23/7/09 at 09:34 AM

shocking reports, but come one, we all would, wouldn't we?


cd.thomson - 23/7/09 at 09:36 AM

oh noooo!

as long as they dont shop me im not bothered if they spotted the entire back catalogue of house and greys anatomy.

please dont let them shop me!

also how do you get on to peoples computers so easily?

[Edited on 23/7/09 by cd.thomson]


Mr Whippy - 23/7/09 at 09:44 AM

Sound as trustworthy as garage mechanics. I recently recovered (thanks to those on here) all my accidentally deleted holiday photos. If someone’s got access to your hard drive, they seem to be able to recover and copy every file that’s ever been saved to it.

then they basically have a clone of your machine

[Edited on 23/7/09 by Mr Whippy]


bimbleuk - 23/7/09 at 10:37 AM

Far too easy to access just about any info on a HD. So either encrypt the whole disk or a logical volume where you store your personal files.

One method I use is to encrypt an OS such as Windows XP using Truecrypt but run the OS within a Virtual PC environment(go Google it if your not familiar). The advantage is complete security of my files, easy to backup by just copying the Virtual PC files plus easy to hide from prying eyes.

Running virtual PCs does require a certain minimum spec of you PC but nothing special by todays standards.


ChrisW - 23/7/09 at 10:43 AM

Personally, I'd keep any data you don't want getting into the wrong hands on a USB stick. That way you can just pull it out. Job done!

Chris


r1_pete - 23/7/09 at 11:08 AM

quote:
Originally posted by ChrisW
Personally, I'd keep any data you don't want getting into the wrong hands on a USB stick. That way you can just pull it out. Job done!

Chris


Too right, and with the repair costs quoted in the link you're well on the way to a new lappie anyway.

I'm in the business have been in IT since 79, wouldn't let anyone near my PC's, not due to dodgy stuff but incompetence and fraudulent repairs. If I cant fix it myself it gets replaced and the hard drive securely erased.


tegwin - 23/7/09 at 11:08 AM

quote:
Originally posted by ChrisW
Personally, I'd keep any data you don't want getting into the wrong hands on a USB stick. That way you can just pull it out. Job done!

Chris


Worth noting that USB sticks are NOT reliable....

So backup the data on something more trustworthy if its vital..

The number of times people come into the office with a buggered pen drive with "important work" inside is unbelievable... back it up your monogs!!!


David Jenkins - 23/7/09 at 11:09 AM

I prefer to fix my own PC...

(but I do have a reasonable idea of what I'm doing... )


RoadkillUK - 23/7/09 at 11:39 AM

I used to work for a PC shop and yes, we used to look through customers photo's ... but only the photo's (as if that makes me a better person )


graememk - 23/7/09 at 12:23 PM

i own a computer shop and i wish i had time to look at he photos and documents.

we do back up the docs but only in case we lose anything, if i found anyone looking at customers docs i'd sack them.


balidey - 23/7/09 at 12:33 PM

If my PC goes wrong then Paradoxia0 is who I get to repair it. But I am always looking over his shoulder saying 'Er, no don't look in that file, its err, got nothing in it'


Peteff - 23/7/09 at 01:27 PM

Wonder what's in this folder ? I think the title "Big T!ts" is a bit of a clue it must be birds and wildlife


Marcus - 23/7/09 at 07:52 PM

I used to repair all manner of things for a very large high street retailer including camcorders when they first came on the scene. They were only bought by rich pervs at the time and it was surprising what was on the tapes that were jammed in!!
One marked "Tash Edit" was not about their little Natasha!!
I once got disciplined for repairing my own PC....I wouldn't let the other engineer near it, he was crap!!


eccsmk - 23/7/09 at 11:35 PM

i wouldnt know where to start when it comes to fixing pc's

luckily o dont use my pc for anything important