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What's wrong with my Toshiba lap top
mr henderson - 26/11/09 at 09:08 AM

I have a much loved Toshiba laptop, its about 3 years old

Recently the screen would suddenly go blank at random times. When that happened I could se something by looking at the screen from a sharp angle, but not enough to be able to control the computer. Cure is to switch the computer off and let it restart, The fault will then re-occur maybe 30minutes or 5 seconds later, it's got worse recently and I've had to retire it. It's a shame, though, because I've got some good stuff on it.

Things is, when I plug in an external monitor that goes blank as well, when this happens, so I don't think it can be the backlight alone (though I don't really know about this stuff)

Any help or ideas much appreciated


McLannahan - 26/11/09 at 09:14 AM

It's not the backlight - that'd only affect the built in screen. If it only affected the built in screen I'd blame the ribbon cable that joins the lid to the body - it often fails with age. but...The monitor output as well....

I'd have to blame the internal video card failing. It's not a servicable part really - unless you have serious soldering skills and parts to hand.

If it's happening after a time it can often be heat. A damn good clean with a can of air may blow out the dust and dirt?


britishtrident - 26/11/09 at 09:16 AM

You will find dozens of different cures for this on the web the two easy things you could try are using a vacumm to clean the ventilation slot and taking the memory out and re-seating it.

If that doesn't work my money is on a motherboard fault although it could be a defective memory module.


imp paul - 26/11/09 at 09:20 AM

or if its like some gpus it mite be suffering heat so you could take the heat sink off and put some new paste on it and try again just a thort it sorts xbox360 some times


Project7 - 26/11/09 at 09:32 AM

Easiest things first, have you got the latest video drivers installed?

I've had the exact same problem with a Dell Laptop of about the same vintage and the latest drivers solved it.


[Edited on 26/11/09 by Project7]


blakep82 - 26/11/09 at 11:45 AM

my mums IBM laptop did the same thing after about 6 years. never tried it plugged into an external monitor though.
friend had a old screen for this paticular laptop which fixed it when swapped. only thing is it now doesn't have bluetooth, but it never actually worked anyway lol


Charlie_Zetec - 26/11/09 at 01:31 PM

quote:
Originally posted by mr henderson
It's got worse recently and I've had to retire it. It's a shame, though, because I've got some good stuff on it.


Years of collecting your "special time" material when in school/college/uni, I take it?!


mr henderson - 26/11/09 at 05:00 PM

quote:

Years of collecting your "special time" material when in school/college/uni, I take it?!





Nobody had computers when I was in education, I think there might still have been a couple at Bletchley, though.


Thanks for the tips, everybody.

[Edited on 26/11/09 by mr henderson]