Tiscali, my broadband supplier, seem to have been taken over by talk talk. They sent me an e mail a while ago saying i need do nothing. Then the other day a letter dropped through the letter box from them saying i needed to upgrade to their free incluse weekend calls package to remain on the same deal and price, or if i didnt want the free calls package id have to change to one that costs £5 a month more. Ive been a tiscali customer for years and always paid £14.99 which i think is plenty, but as my dad pays the phone bill, were signed up to a BT call package for a year. I really dont want to lose my email address, so do i have any other option than to pay the £19.99? Anyone else had this yet? Thanks

Get as far away from talk talk as you can.

I used them for a while, truely useless.

There are better companies and better deals I'm sure

[Edited on 11/12/09 by Ben_Copeland]

as the terms of the contract have changed you can cancel within 30 days iirc

Agreed, awful company to deal with!

I've just changed to talktalk from virginmedia, they reinstalled a bt line for £29.99 , which is a bargain , no probs so far !

£21.74 a month inc all calls and line rental.

same deal on VM was about £34.

about £17.50 eve and weekend calls.

I couldn't find a better deal.

Here as well, talk talk now own the broadband service we were on and we were paying £20 for broadband on top of £11.25 phone to BT. We now pay £17.50+calls for phone and broadband inclusive of a wireless modem and have been on 3 months with no problems at all.

I am/was with AOL, got a phone call last week to say that they had been taken over by talk talk and instead of paying 17.99 for 2 meg, they had reduced the price to 14.99 and given me three months free for 8 meg, (although only getting around 4.5 meg). Have no idea if good or bad company, but can't complain so far. Cheers Ray

I'd cut my losses and leave, I'm on pluss net, very cheap and o.k for me (~£6 quid a month, with free wireless router!). This is on a BT line rented from BT.

As to the e-mail address I'd bit the bullet and change to something like G-mail, so it's independent of the broadband provider. You can even set up forwarding from the G-mail account, to the current provider if you like. That way you always have the same point of contact, and can change broadband provides without this being an issue.

Dan

[Edited on 11/12/09 by Bluemoon]

Talk talk are fine till something goes wrong then your in for a whole world of hurt thats both with voice or BB.
As independant phone engineers we've been called in several times from customers with line/BB faults, what a nightmare.
Watch out for their 12 month rolling contracts they arent that easy to get away from either.
Cheers,
Bob

[Edited on 11/12/09 by splitrivet]

I have been with talk-talk for over two years and after initial problems caused by a sales rep, everything is fine. I am in a rural location (north end of Anglesey) and consistantly get a 4.8 to 5.2 Meg (ADSL Max) download speed.
Personally I am well happy with them.