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Help wanted with HP printer
jacko - 13/12/10 at 05:52 PM

Hi all we have a HP printer model c5280 we are trying to centralise pages on both sides so they line up. The pages are made up of j-pegs with art work on. When on the print menu we select the correct size needed and centre of page but when we print the pages they are off-set. These pages need to be exact as they are for a magazine booklet format. Any ideas how to set this up as there are no ways that are obvious on the printer. We can only tell the computer what we want but the printer wont do it
Thankyou
Jacko


Agriv8 - 13/12/10 at 05:55 PM

what do they look like if you pre-view in print preview option ?

are yhey always the same 'distance off ?'

regards

Agriv8


jacko - 13/12/10 at 06:12 PM

The Printer preview looks spot on central but when we print it the picture has a border of of 9mm on left and2/3mm on right hand side.


rgrs - 13/12/10 at 07:04 PM

First of all you need to use the latest hp driver and solution centre. There were a lot of errors in the previous versions.

Check that it hasn't defaulted the setting back to include page scaling for pdf's as this is enabled by default.

Also check under features that the paper size is correct and enable two sided printing and preserve layout.

Having done a test print in my 5280 it was within 1mm without any offset corrections.

hth Roger


Agriv8 - 14/12/10 at 07:35 AM

what application are you printing from ?

regards

agriv8


jacko - 14/12/10 at 04:32 PM

Hi All thankyou for all the help we have found what /how to sort the problem
Jacko


jacko - 14/12/10 at 04:35 PM

quote:
Originally posted by rgrs
First of all you need to use the latest hp driver and solution centre. There were a lot of errors in the previous versions.

Check that it hasn't defaulted the setting back to include page scaling for pdf's as this is enabled by default.

Also check under features that the paper size is correct and enable two sided printing and preserve layout.

Having done a test print in my 5280 it was within 1mm without any offset corrections.

hth Roger


Hi mate you were on the right track it needed up dating thankyou for your help
Graham