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Arse / blooming computers
BenB - 21/2/11 at 03:13 PM

My wifes new laptop is seriously playing silly buggers... Any ideas?
It's a dell m150r which is a AMD dual core processor with 4Gb running Win7 home edition.
It's not been maxed out with extra software (and didn't come with much to begin with). We're using Microsoft Security Essentials (which on my computer doesn't cause any problems at least).

Trouble is every minute or so the whole thing freezes with the blue-circle-of-patience doing its swirly swirly thing and the HD light going ape. After about a minute or so it wakes up and carries on where it left off.

When I've looked at the resources manager it quite clearly shows the hard disk going crazy and lots of "page faults". I've tried switching off superfetch (no difference), I've tried uninstalling FF (in case it was the memory leak problem). Wierd thing is when the HD goes ape it's the "system" accessing the HD not an individual program. It's as if it thinks it hasn't got 4Gb (most of which is unused when it's fragging the HD).

Any idea? It makes the system virtually useless. It's under warranty so we can send it back but I'm just trying to find any ideas before we do.

It "feels" like it's suddenly deciding to do some swap file swapping on a massive scale but I can't see why!


britishtrident - 21/2/11 at 03:31 PM

Could be a hard disk problem system is trying to read bad sectors, needs a hard disk check run

http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors


BenB - 21/2/11 at 03:33 PM

quote:
Originally posted by britishtrident
Could be a hard disk problem system is trying to read bad sectors, needs a hard disk check run

http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors


That's what I thought but I did a defrag and a scandisk and it call came back 100% fine and defragmented.
I'm wondering if it could be the indexing service as it's a new(ish) computer but you think the indexing service wouldn't have such a high priority as to freeze the whole computer....


britishtrident - 21/2/11 at 03:35 PM

Indexing is a nuisance and best turned off altogether but not that much of a pain in the butt.


BenB - 21/2/11 at 03:38 PM

I know- usually I just turn it off when a computer is getting long in the tooth to eek a few more months of usable speed out of it! But I'm stuck for things to try


Rod Ends - 21/2/11 at 03:59 PM

Is it connected to the interweb and downloading updates?


BenB - 21/2/11 at 04:06 PM

quote:
Originally posted by Rod Ends
Is it connected to the interweb and downloading updates?


Nope. Tried switching off the wireless and makes no difference.....
Just having a play with resource manager on top so I can try and see what is happening when it goes funky...


r1_pete - 21/2/11 at 04:14 PM

Check th esize of your windows page file, some programmes are designed to use it, with 4GB RAM only such programmes really use it, size wise should be 4 - 6Gb i.e. 1 - 1.5 x installed RAM.


BenB - 21/2/11 at 04:39 PM

Page file is 4Gb. Which is strange when the RAM isn't being used fully....
Although I have to say so far this afternoon the bloody thing has worked fine....


Macbeast - 21/2/11 at 06:45 PM

Sheduled virus sweep ? There have been a lot of updates recently. Maybe it does a search each time after an update install.


mcerd1 - 21/2/11 at 08:14 PM

quote:
Originally posted by Macbeast
Sheduled virus sweep ? There have been a lot of updates recently. Maybe it does a search each time after an update install.

^^ what anti-vurus has it got ?

some of them are really bad at soaking up resorces


BenB - 21/2/11 at 10:36 PM

I'm using microsoft security essentials which usually isn't too bad. Certainly on my other dell (about the same vintage) it's not causing a problem. I wonder whether it could be a flash problem on a 64 bit computer because it seems to happen most when using flash based websites like bbc iplayer. Resources manager shows the cPU isn't being maxed out....