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Microsoft Outlook 2010 icon question
nick205 - 2/6/16 at 07:58 AM

Hi All,

For a while I had MS Outlook 2010 as a shortcut on my taskbar and whilst there it showed the correct MS Outlook icon.

I've since moved it from the taskbar and pinned it to the start list when you click on the MS Windows icon to the left end of the taskbar. Once moved the icon in the start list (and once opened on the taskbar) shows as a random (unknown) icon.

My questions are...

1. Why has it done this?
2. How do I correct the icon back to what it should be?

Correct icon


Incorrect icon


Any guidance appreciated!

Thanks
Nick

[Edited on 2/6/16 by nick205]


mcerd1 - 2/6/16 at 08:17 AM

Which OS are you running?


loggyboy - 2/6/16 at 08:40 AM

Right click on it
properties
Short cut tab
change icon

[Edited on 2-6-16 by loggyboy]


nick205 - 2/6/16 at 09:26 AM

quote:
Originally posted by mcerd1
Which OS are you running?


MS Windows 7 Professional and it's a work HP ProBook 4530s laptop if that makes any difference.


nick205 - 2/6/16 at 09:27 AM

quote:
Originally posted by loggyboy
Right click on it
properties
Short cut tab
change icon

[Edited on 2-6-16 by loggyboy]



Just tried this, but the "Change Icon" button is greyed out and inactive - maybe a setting changed elsewhere?


loggyboy - 2/6/16 at 09:35 AM

Try remaking the shortcut? see if it does it again.


nick205 - 2/6/16 at 09:42 AM

quote:
Originally posted by loggyboy
Try remaking the shortcut? see if it does it again.


Pinned it back to my taskbar and it's kept the same duff icon - will try a restart and see if it changes it!


Slimy38 - 2/6/16 at 09:59 AM

Do a quick internet search for rebuild icon cache and/or thumbnail cache (the process varies depending on Windows version).


nick205 - 2/6/16 at 10:06 AM

quote:
Originally posted by nick205
quote:
Originally posted by loggyboy
Try remaking the shortcut? see if it does it again.


Pinned it back to my taskbar and it's kept the same duff icon - will try a restart and see if it changes it!


Right, a restart corrected the icon on the taskbar

On a colleagues advice, right clicking on the taskbar icon and "unpinning from the taskbar" then clicking on the start icon and "pinning" Outlook to the start menu did just that with the correct icon - solved and happy

Colleague intimated it was a long and complex explanation as to why this worked and after I explained that I didn't want to know he stopped trying to explain it.


mcerd1 - 2/6/16 at 10:15 AM

It always seems to be HP machines that develop these little niggles.... I know its really just a tiny bug in windows, but it always seems to be the HP ones

(our office has HP's for everyone except me, I built my own for half the money, yet mine is the stable one and ever bit as quick as ones half its age )


nick205 - 2/6/16 at 10:51 AM

quote:
Originally posted by mcerd1
It always seems to be HP machines that develop these little niggles.... I know its really just a tiny bug in windows, but it always seems to be the HP ones

(our office has HP's for everyone except me, I built my own for half the money, yet mine is the stable one and ever bit as quick as ones half its age )


No idea if it's unique to HP, but my colleague suggests not, but it's an MS Windows bug. Given MS's hunger to apply multiple updates (and fix their bugs) it seems surprising they've not corrected this one. A minor niggle really, but come on MS correct it.