Hi my pc's stopped switching off, after clicking turn off, it starts unloading and gets to the " windows is saving your settings " and that’s it. Any suggestions

Adrian

I had the same thing with 2000 pro, it was norton trying to virus check stuff that did not exist

some modern computers have a button on the case that helps in these situatios

or failing that throw the master switch usualy near the skirting board

Now you're just getting technical...

DJ

Either it is a badly behaved process or program running in the back ground could be either one you have installed or virus/malware you have picked up.

First thing to to is bring up the task manager and indenify what proess and programs are running in th background, after that try a virus sweep and run HijackThis and examine the log file it produces.

[Edited on 23/7/05 by britishtrident]

as a tech, I recommend a full spyware scan

The button on the case doesn't switch it off
And i'm fed up crawling under the desk to turn the plug off

I've ran adaware and spybot, didn't find anything, i'll try hijack this next

Adrian

quote:

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Originally posted by andy d (rizla)
some modern computers have a button on the case that helps in these situatios

or failing that throw the master switch usualy near the skirting board

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The button usually has a delay on it so you don't shut it down accidentally. You can set the option to have it shut down or hibernate in the bios. Keep your finger on it for about 5 seconds and see if that shuts it down.

[Edited on 24/7/05 by Peteff]