I'm posting this on behalf of Bob as he can't get online to do it himself.

Ditching AOL and going with new ISP.

He can't install his new ISP software. It just hangs part way through the install.

This is apparently because he's been unable to fully remove the AOL software.

Any hints/tips on removing it?

Cheers,
James

I ended up doing a fresh installation of Windows.

AOL can be a pig to get rid of.

Stu

Uninstall it using windows installer. Then use regcleaner or something similar to get rid of all its stuff it leaves behind.

You can doa registry search and get rid of the entries yourself if you want. Also search the computer and remove everything AOL related.

AOL is a PITA to uninstall, done it a couple of times, and its never just removed itself... I do know of people who have had to resort to a reformat to get rid of it, but it shouldnt necessarily be the only option!

David

There is a removal tool available, do a google for mr tech aol removal (If my memory serves) use this after youve uninstalled aol and it'll clean anything remaining.
Cheers,
Bob

ide have to say reformat it! AOL is renound of software that wont go away. and if hes upgrading ISP then its probaly not had a clean install in a few months so it wouldnt do any harm

John

Just been through the same problems getting AOL off my old laptop (ready for use with a Power Commander) - total nightmare to get rid of!

Wouldn't mind if AOL was any good, but it's not (stuck with it on my desk top too). I'll be changing for the BT Home Hub thingy soonish

Do a "Search" all files and folders.Delete anything AOL and then Shread recycle bin.Not just empty recycle bin.

Ok, thanks everyone. Will pass onto Bob the good news.

I've never heard of Shred recycle bin. Is this a 3rd party utility or an M$ one?

Cheers,
James

[Edited on 10/10/06 by James]

There is a facility to shred deleted items in Spybot S&D where you can do more than one pass to make sure stuff is unreadable.

sorted

Managed to get in early at the talk talk call centre and the very helpfull little helper run me through a manual configuration,please do not ask me questions as my head is about to explode


u2u isnt working now hey ho


Big thanks to james for puting up the post and all the answers that came back,also a big thanks to my brother who burned me a copy of the AOL removal tool as suggested by splitrivet.

welcome back to nerd land ....lol