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Laptop.... FUBAR?
Major Stare - 18/6/07 at 09:07 PM

My Laptop has decided to stop working (Dell Latitude D800).

Pressing the Power button, the green light rapidly flashes for a few seconds then the light goes out.

Is it the hard drive?

Dont trust PC World and dont know where else to take it without being ripped off. Laptop contains personal details too.
Need it working as i need to map my car engine managment?
Will pay if anyone here can fix it.


ReMan - 18/6/07 at 09:11 PM

I'm sure you've checked but mine does that when the batterys flat?


Agriv8 - 18/6/07 at 09:14 PM

Take the battery out and unplug it from the mains leave it out for a minute.

Try powering up on mains alone.

Dell do have a good help forum worth a search

Regards

Agriv8


Major Stare - 18/6/07 at 09:15 PM

Er...............its charging now

Would it still do it if, the battery was flat but the mains lead was plugged in??????


Agriv8 - 18/6/07 at 09:15 PM

Ahh is it on the 3 pin D shaped plug ?

REgards

Agriv8


Major Stare - 18/6/07 at 09:27 PM

Plug into the laptop is round (5mm?)

Still does it with battey removed and mains supply plugged in


Agriv8 - 18/6/07 at 09:38 PM

Have you access to a multimeter if so see what Voltage your power supply is giving out ? The power supply should have details on what V it should kick out.

Regards

Agriv8


McLannahan - 18/6/07 at 09:45 PM

Jon - It means the laptop isn't recognising the charger I think. I had a D505 that did this. Sadly it meant motherboard replacement on that model but things may not be so bad for you.

Latitude is a business range and may be covered by the 3 year warranty.

Worth checking?

http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/my_systems_info/en/details?c=uk&l=en&s=gen

Could the charging socket be loose on the board?


Major Stare - 18/6/07 at 09:47 PM

quote:
Originally posted by Agriv8
Have you access to a multimeter if so see what Voltage your power supply is giving out ? The power supply should have details on what V it should kick out.
Regards
Agriv8



Just checked.
19.5V as it says it should, so thats fine.
Still does it with the battery removed.


Agriv8 - 18/6/07 at 09:52 PM

MMmmm ,

D600 did have an issue with a weak motherboard not heard of any prolems with the D800 .

does battery charging light come on with power connected and battery in ?

REgards

Agriv8


Major Stare - 18/6/07 at 10:01 PM

Not covered under warrenty

Currently has battery and mains charger plugged in...battery light flashes green every 7 seconds.

[Edited on 18/6/07 by Major Stare]


McLannahan - 18/6/07 at 10:06 PM

Jon - If you press the battery test button on the battery what's displayed on the LED's?

Do 1, 3 and 5 Light and flash?


Major Stare - 18/6/07 at 10:12 PM

Press = 5 LED's
Press & hold = 5 LED's then 2 LED's
????


When pressing the Power On button, i can just hear some faint clicking that is in time with the Power On button LED flashing (if that is relevant).
Also the fan i can see in the back/base cover does not spin when i try to turn on????

[Edited on 18/6/07 by Major Stare]


McLannahan - 18/6/07 at 10:22 PM

So your battery has charge then...Hmmm.

Not looking great to be honest but could be worth attaching an external monitor to check that there's definately no VGA output at all.

I've some manuals at work and a Dell diag utility that the Dell guys use. I'll have a peak tomorrow for you.


[Edited on 18/6/07 by McLannahan]


Major Stare - 18/6/07 at 10:34 PM

quote:
Originally posted by McLannahan
i've some manuals at work and a Dell diag utility that the Dell guys use. I'll have a peak tomorrow for you.
[Edited on 18/6/07 by McLannahan]


Cheers,
Beer money (or just normal money) if i can get it fixed.
Let me know what you come up with


Major Stare - 18/6/07 at 11:34 PM

Wor th buying a new Motherboard ???? ? ? ? ?


Hellfire - 19/6/07 at 07:10 AM

Jon,

FWIW - I have an Inspiron 5100 with exactly the same problem! I have been chasing the problem for a few weeks... Apparently there is a common problem with mine IAFA the unit gets very hot and melts the power connector to the motherboard, requiring; you guessed it; a new motherboard.

On mine the Laptop started to slow down in a major way before is began FUBAR...

I did the tests regarding battery, key stuck etc but it's still not working.... I've pretty much had it with Laptops it's the second one in almost as many years!

If you get it sorted, let me know...


Steve


Major Stare - 19/6/07 at 07:35 PM

Cheers, i'll let you know the outcome.

Im tempted with the motherboard on ebay... interested in opinions or other options.

Plus, anyone know how to remove the motherboard as i cant seem to work out how to get it out


Major Stare - 19/6/07 at 08:38 PM

Its hte simple things in life.......... started process of elimination....

Remove items off laptop and try booting without.
First to go.... DVD drive..... and BINGO.. springs into life