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Laptop wireless internet slow
ReMan - 27/8/07 at 11:06 PM

Daughters laptop reported to be on a go slow at her home (my ex!)
Had it at my house Saturday, removed Norton I.S., cleaned up, loaded AVG, sygate firewall, did spybot, adaware etc.
Working fine on MY wireless network.

She reported tonight it's just as bad. Got her to run http://www.speedtest.net/
it reports network speed faster than mine (about 1500kbps) !!
But pages still slow to load.
Their desktop PC works fine on wired connection.
They have BT broadband and a wireless router, obviously, but I don't know what to suggest next as it works fine connected to my wireless?
Any suggestions? That I can try over the phone with her as I can't very well look at it at her house due to the the restraining order (just kidding), but I'd rather not



[Edited on 27/8/07 by ReMan]


Dusty - 27/8/07 at 11:28 PM

My daughters laptop almost came to a grinding halt a while back. Acer laptop and one of the bits of Acer software was using 99%+ of the resources constantly. Forget what program it was but with XP pressing Ctrl, Alt, Del all together once, brings up Task Manager and a look down the list of Processes showed one odd exe file using 99%. Googled it and found a solution.


oadamo - 28/8/07 at 12:18 AM

look to see if some one is on the same channel.then just change yours.
adam


dave1888 - 28/8/07 at 06:51 AM

I had a bit of a problem with the bt thing, if you have bt helpdesk installed on the laptop thats the 1st thing i removed. If possible try another modem/router i dont think the bt ones can cope. Failing that ditch bt and get virginmedia, service just as poo but 4x faster and twice as cheap.


greglogan - 31/8/07 at 05:58 AM

My solution -although a bit crude- is to format and re-install. It usually works but is a bit of a lo-tech solution.

Greg.