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DVD drive not working
speedyxjs - 1/4/08 at 06:14 PM

My sisters laptop isnt recognising its dvd drive. The light flashes when you insert a disk but it doesnt come up on My Computer.
Any suggestions very welcome


speedyxjs - 1/4/08 at 06:30 PM

Nothing works. No cd's or dvd's. When i said it doesnt come up on my computer, i meant my computer on my sisters computer not my personal computer if that makes sense


muzchap - 1/4/08 at 06:37 PM

You need to reset the upper/lower filters on the drive, common problem in windows.

Here's how to do it:

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer


Good luck

M


speedyxjs - 1/4/08 at 07:16 PM

Cheers muzchap. Works now