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opening attachments in e-mail
jacko - 2/4/08 at 03:42 PM

Hi all - if someone sends me an e-mail with an attachment using windows vista and I am running windows xp does this mean I can't open it. My computer says that it doesn't recognise an attachment that I have been sent. I suspect the other party is using windows vista. Any ideas how to open this attachment as it is important. Thanks Graham


phoenix70 - 2/4/08 at 03:49 PM

The OS shouldn't really matter when sending email, unfortunately I suspect that it has been created using an application you don't have. You could try saving the attachment to your computer and see if you can open from your hard drive.

Cheer

Scott


RazMan - 2/4/08 at 03:50 PM

I doesn't make any difference which version of Windoze is used - it is more likely to be an application that you don't have.
Can you see what the file extension is?


02GF74 - 2/4/08 at 03:55 PM

admit it, it's porn, isn't it


Grunty - 2/4/08 at 03:58 PM

Uh, what's the file type?


jacko - 2/4/08 at 03:58 PM

The message is: This file does not have a program associated with it performing this action. Create an association in the folder options control panel. IE5150J.....
I dont know how to do this. Jacko


BenB - 2/4/08 at 03:59 PM

Doesn't VISTA have the "find program on the internet for this file" option that XP has?

Otherwise you should be able to change the explorer "view" to show extensions, then look up that file format on the 'net.


jacko - 2/4/08 at 04:02 PM

quote:
Originally posted by 02GF74
admit it, it's porn, isn't it



NO wish it was but this email is important its a case of wether my kit car gets insured or not


madmandegge - 2/4/08 at 04:21 PM

Can you see the file ending, the bit after the dot at the end of the filename?

Whatever software it's using, your PC doesn't seem to have...
If you can post the file type here we can suggest something to open it with


jacko - 2/4/08 at 04:54 PM

Thanks for your help we have managed to open e-mail attachment with some help from a friend. The attachment was created on microsoft works we have microsoft word so our computer didn't recognise the file.Grhama