Agriv8
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| posted on 5/2/14 at 02:13 PM |
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Hp PIN printing - Multiple job with the same Name
Any Techies out there thats up on HP PIN printing? Where the Printer hold the print until the user arrives and enters their PIN and they get the print
they sent.
All is OK until the user send two print jobs with the same name. The second job overwrites the first we would like it to append a numeric version
number on the end ( the driver indicates that this 'Should' happen ) but 2 days a no further forward and its driving me nuts.
Any help apreciated
Many Thanks
Agriv8
Taller than your average Guy !
Management is like a tree of monkeys. - Those at the top look down and see a tree full of smiling faces. BUT Those at the bottom look up and see a
tree full of a*seholes .............
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James
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| posted on 6/2/14 at 10:03 AM |
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Been a few years since I was the printer guru at Nokia.
However, I'd probably start by experimenting with different drivers (hide the new share so your punters don't start seeing it!). I'm
sure you've downloaded the latest driver but have you tried others? Both PCL and PS drivers?
Anything on the HP forum about it?
Best of Luck,
James
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"The fight is won or lost far away from witnesses, behind the lines, in the gym and out there on the road, long before I dance under those lights."
- Muhammad Ali
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Agriv8
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| posted on 6/2/14 at 11:17 AM |
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Cheers James
using the latest HP universal driver ( as we are looking to move to this for our HP printer fleet ) but have not tried PS so will give that a go.
nothing on the HP forum which suggest its something local to our setup or printers I will try a Ps driver when I am back in the office tomorrow.
thanks again
Agriv8
Taller than your average Guy !
Management is like a tree of monkeys. - Those at the top look down and see a tree full of smiling faces. BUT Those at the bottom look up and see a
tree full of a*seholes .............
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McLannahan
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| posted on 6/2/14 at 06:01 PM |
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Stupid question but you're not using any third-party printing management software? Often this will delete "repeat" printing jobs
assuming the user has either pressed print twice accidently or pressed print again when they got fed up of waiting for the spooler?
PCounter and PaperCut are two apps that have this facility but there's bound to be other print management software that has the same feature?
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