zxrlocost
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| posted on 9/2/07 at 01:03 PM |
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cant send emails from home but can receive
hi
I use different Internet connections with my laptop
but at home on my BT PhoneHub
I can receive email but not send
it sits there for ages then has the red mark unable to send
anyone got a beginners guide why
thanks chris
emails send receive fine elsewhere
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jos
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| posted on 9/2/07 at 01:13 PM |
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Sounds obvious but theres a problem with your outgoing mail server.
Is it a POP3 system?, if so note the setting for your outgoing mail server first, then try changing it to smtp.btopenworld.co.uk (i think) and see
whether that works
In the mean time i'll think of some more possible resoloutions
.: Motorsport / motor racing circuit / track wall art Apex Traxs :.
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Humbug
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| posted on 9/2/07 at 01:25 PM |
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I'm with BT and the server is mail.btinternet.com for both incoming (POP3) and outgoing (SMTP).
Assuming you've got access to the web (presumably since you posted this!) they have help online on what your settings should be
[Edited on 09.02.2007 by Humbug]
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zxrlocost
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| posted on 9/2/07 at 01:26 PM |
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ok thanks
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graememk
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| posted on 9/2/07 at 01:46 PM |
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you cant normally send using a different isp, try logging into the webmail server where you should find you will be able to send
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Pezza
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| posted on 9/2/07 at 02:34 PM |
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I had the same prob a couple of weeks ago, working fine one day then nothing the next.
Changed incomming to: pop3.btconnect.com
and outgoing to: mail.btconnect.com
I had changed nothing my end, so I reckon it must of been bt messing around with their servers :S
You couldn't pwn your way out of a wet paper bag, with "PWN ME!!" written on it, from the "pwned take-away" which originally contained one
portion of chicken tikka pwnsala and the obligatory free pwnpadom.
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RichardK
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| posted on 9/2/07 at 03:26 PM |
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If your internet connection is BT then you need to use bt's smtp servers (outgoing) they also use authentication so this needs enabling in the
email properties also.
Regards
Rich
Gallery updated 11/01/2011
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viatron
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| posted on 9/2/07 at 05:05 PM |
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BT and a lot of others do in fact allow sending by an alternate smtp server, i am doing it as we speak...the only ones who are very very arsy about
this are AOL. Suspect it is a transient problem and will cure itself in due corse.
Mac
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britishtrident
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| posted on 9/2/07 at 05:07 PM |
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Install Thunderbird and then install the "SmtpSelect" add-on. Configure Thunderbird with the server url for the second mail server.
SmtpSelect adds an icon to the toolbar that makes swapping between outgoing server easy. We use it in the house because we have a back up ADSL line
with a different ISP in case of problems.
[Edited on 9/2/07 by britishtrident]
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martyn_16v
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| posted on 9/2/07 at 06:10 PM |
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quote:
Originally posted by viatron
BT and a lot of others do in fact allow sending by an alternate smtp server
The isp may allow you to use an alternate smtp server, but most smtp servers won't let you connect from an alternate ISP, unless they use some
form of additional authentication. This means that if your email client is set up to use your ISP's smtp server you'll probably find it
won't work if you 'roam' to another network (e.g. use a public wireless hotspot).
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andyps
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| posted on 9/2/07 at 11:37 PM |
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I have found that I can't send when connected to open wi-fi zones, but receiving is OK - never really bothered to investigate why though, but
guess it is something to do with smtp authentication.
Andy
An expert is someone who knows more and more about less and less
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