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Author: Subject: External hard drive vanished
Wadders

posted on 13/4/07 at 07:57 PM Reply With Quote
External hard drive vanished

eek! bought a Toshiba external hard drive about 18 months ago to store my photos and sage backups, and i think its died It lights up as normal, but the drive letter has gone from my computer, also i think it used to get quite warm, but its clap cold now, have tried a couple of different usb cables with no joy.
Don't care if the drive is shagged, but the data on it is priceless ( to me anyhow ) Where would be the best place to get the data recovered, and will i need a second mortgage?

TIA
Al.






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RichardK

posted on 13/4/07 at 08:11 PM Reply With Quote
Data recovery is very expensive,they know they have you by the short and curlies if your data is that valuable.

Onto a more postive note quite ofter inside the external caddy is a normal laptop hard drive which can then be put inbto another caddy and the data recovered.

If you would like me to take a look at it while we have a chat don't mind. The offers is there.

BTW my proper job is being a pc tech.

Let me know.

Rich





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Wadders

posted on 13/4/07 at 08:47 PM Reply With Quote
Hi Rich
you have u2u

Al.



Originally posted by RichardK
Data recovery is very expensive,they know they have you by the short and curlies if your data is that valuable.

Onto a more postive note quite ofter inside the external caddy is a normal laptop hard drive which can then be put inbto another caddy and the data recovered.

If you would like me to take a look at it while we have a chat don't mind. The offers is there.

BTW my proper job is being a pc tech.

Let me know.

Rich







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britishtrident

posted on 14/4/07 at 09:01 AM Reply With Quote
Could be a power supply problem --- it is an external power supply check it with a volt meter quite often plug in power adaptors fail because the cord has been wounfd round the plug.

If it power is supplied via the USB try the drive on a different PC.

If this dosen't work open up the external case and check the connectors are fully home, I have seen at one external drive where the 80 pin connector had come partly unplugged.

If that dosen't work remove the HD and try it in connected directly to a PC motherboard IDE socket.

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Keith Weiland

posted on 14/4/07 at 05:22 PM Reply With Quote
What Britishtrident said, An external HD is basically an internal drive in a caddy so if the caddy is at fault you can put the drive in your computer and it should work ok.
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