Humbug
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 posted on 30/9/07 at 11:43 AM |
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Opinions? Acer Aspire AS7004 laptop
Looking at getting a laptop for my mother-in-law. She will be doing an Open University course, email, a bit of web browsing, internet grocery
shopping, etc. Doesn't need to be lugged around, just portable for ease of putting away.
I know there are cheaper ones out there but most have smaller screen and less memory.
My wife has an Acer laptop which she has been very pleased with, but I was just wondering if anyone knows this particular one, or got any other
views?
Cheers in advance.
http://www.amazon.co.uk/Aspire-AS7004-Acer-CrystalBrite-Super-Multi/dp/B000R8QL0I/ref=pd_bbs_sr_7/202-2514984-6462210?ie=UTF8&s=electronics&qi
d=1191151542&sr=8-7
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joneh
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| posted on 30/9/07 at 12:08 PM |
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From my experience of selling Acer laptops, sending them back for repair, dealing with their idiotic customer service and then recieving back a
smashed latop. ( Fourth one this month ) I would go for an HP or Toshiba.
HTH.
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martyn_16v
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| posted on 30/9/07 at 12:37 PM |
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I get on fine with mine, although the screens are poop in bright light. It's hasn't gone wrong so far so haven't had the pleasure of
their CS (yet) 
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mistergrumpy
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| posted on 30/9/07 at 01:10 PM |
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I've an Acer 5610z which is great and I had an Acer before. A common fault seemed to be the screens stopping working and the power jack coming
loose from the board but this ones fine. I also have an Acer telly too which I bought from Dabs. I will never, never buy anything from this company
again as the screen packed up and when I tried to speak to them (online chat only) it turned out they'd sold me a 2nd hand telly and so
wouldn't cover the breakage. I rang direct to Acer though and they were absolutely fabulous. First sent out an engineer who diagnosed it then
24hr shipping with a box to protect it and took it away and returned within a week or so when it was convenient to me. I back them all the way.
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joneh
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| posted on 30/9/07 at 01:23 PM |
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Perhaps I'm just a miserable bugger then 
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Humbug
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| posted on 30/9/07 at 02:54 PM |
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thanks... so, it looks like it's luck of the draw, then 
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pewe
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| posted on 30/9/07 at 07:35 PM |
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Echo Joneh's remarks. My son's dyslexic so relies on his lap-top more than most.
When his Acer kept crashing they accused him of perpetrating it by (heaven forbid) adding his own progammes!
Their customer service is p*ss poor to bl**dy awful - never again!
Maybe they should spend some of their F1 sponsorship on product development and/or customer service training.
Not impressed.
Cheers, Pewe
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graememk
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| posted on 30/9/07 at 07:53 PM |
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i've sold them for a few years now well build laptops and i've never had to send one back so cant comment an customer service, i have a
few for sale on the web site... which is on trade untill midnight.
edit to say i'm out of stock untill later in the week.
[Edited on 30/9/07 by graememk]
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