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Author: Subject: Be broadband --- end of story.
britishtrident

posted on 13/3/08 at 08:26 AM Reply With Quote
Be broadband --- end of story.

This story started when I got a bit unhappy with Be when they changed the T&C of the package I was on to down grade me to a 8mb/s connection from the full Adsl2 speed --- in real terms this mean't my connection slowed from 6.8 to 3.4. The irony is I would have happily another 3 quid to stay on the faster rate if only they had asked.

So I shopped around for another ISP and ended up with O2. O2 own Be, the package I signed up for is cheaper than Be and offer more extras and control over my account. Good new was because Be and O2 are in the same group the transfer went very smoothly with no charges.

So I sent my Be router back to Manchester and got an identical router from O2 in err Manchester.

Now the good news although it is supposed to be an 8mbs variable rate connection it is in fact running at ADSL2 24 and giving a download speed of 6.9 :-)





[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]

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02GF74

posted on 13/3/08 at 08:37 AM Reply With Quote
^^ wot does it all mean?






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DaveFJ

posted on 13/3/08 at 08:44 AM Reply With Quote
go cable

8mb connection and I average 7.9mb download





Dave

"In Support of Help the Heroes" - Always

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Humbug

posted on 13/3/08 at 08:49 AM Reply With Quote
lucky you... I'm stuck on 1Mbps (max available here, allegedly) and in practice it means about half that
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Dickyboy

posted on 13/3/08 at 09:00 AM Reply With Quote
I think we are connected by a long piece of damp string, I pay for 8mb but BT can only provide 512Kb, 2mb would be luxury!
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RazMan

posted on 13/3/08 at 09:18 AM Reply With Quote
quote:
Originally posted by Dickyboy
I think we are connected by a long piece of damp string, I pay for 8mb but BT can only provide 512Kb, 2mb would be luxury!


Same story with TalkTalk in my village - they keep saying that they are upgrading me ..... for the last 2 years





Cheers,
Raz

When thinking outside the box doesn't work any more, it's time to build a new box

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bonzoronnie

posted on 13/3/08 at 09:20 AM Reply With Quote
quote:
Originally posted by Dickyboy
I think we are connected by a long piece of damp string, I pay for 8mb but BT can only provide 512Kb, 2mb would be luxury!


Me too

Paying £17.99 per month for the joy of a 512 kb connection. (Orange)

A very rural exchange I know but a line check shows a possible 2mb for our area.

Orange have claimed they have tried to up the speed.
Somehow, i doubt they have done sod all.

If it were not for my Ebay activitys. I'd be gong back to a dial up connection.



Ronnie

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bimbleuk

posted on 13/3/08 at 09:27 AM Reply With Quote
I wish I had the choice of cable! I'm not exactly living in a small town either but I guess the infrastructure cost is just too much with todays beurocracy.

Be 24 should be available in local exchange this month so I'm quite interested in them. So good tip about O2 owning them.

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Confused but excited.

posted on 13/3/08 at 03:00 PM Reply With Quote
quote:
Originally posted by RazMan
quote:
Originally posted by Dickyboy
I think we are connected by a long piece of damp string, I pay for 8mb but BT can only provide 512Kb, 2mb would be luxury!


Same story with TalkTalk in my village - they keep saying that they are upgrading me ..... for the last 2 years


RazMan, I had the same problem with Talk Talk, but kept hounding them ( I sent them a 15 page e-mail with all the times, dates and content of all the phone conversations that I had had with various bodies at Talk Talk). Eventually I got a call from a very nice lady in the CEO's office at the Carphone Warehouse (they own Talk Talk and Onetel), who apologised that I had been mis-sold the package. She organised an ADSL Max package for me from BT, sent me new filters and a router and Talk Talk will pay for it, for the duration of my contract period (18 months). So now I have free broadband running at an average download of 3.8Meg, for 18 months.





Tell them about the bent treacle edges!

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RazMan

posted on 13/3/08 at 07:11 PM Reply With Quote
CBE, I'll have to try that one! I think BB is one of the most mis-sold products ever They all offer stunning speed downloads but 'forget' to read you the small print which basically says you get whatever you end up with





Cheers,
Raz

When thinking outside the box doesn't work any more, it's time to build a new box

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britishtrident

posted on 14/3/08 at 08:03 AM Reply With Quote
I can't understand why ADSL2a isn't the norm in this country it doubles the speed over any given line.

BT were talking about rolling it out at least two years back but seem to have forgotten about it.
Only a couple of suppliers currently offer ADSL2





[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]

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martylemoo

posted on 14/3/08 at 10:26 AM Reply With Quote
You guys need to check out www.fast.co.uk

They are on the more expensive side but as always you get what you pay for.
Customer service will not be bettered by anyone, this I am certain.

No throttling (?Traffic Shaping)at peak times like 99% of ISPs seem to do and genuine fast broadband.

I cannot recommend these guys highly enough, I have tried AOL, Plusnet, BT and Virgin. I would say these are 100x better than any of the mainstream competition.

Check them out.

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britishtrident

posted on 14/3/08 at 12:05 PM Reply With Quote
quote:
Originally posted by martylemoo
You guys need to check out www.fast.co.uk

They are on the more expensive side but as always you get what you pay for.
Customer service will not be bettered by anyone, this I am certain.

No throttling (?Traffic Shaping)at peak times like 99% of ISPs seem to do and genuine fast broadband.

I cannot recommend these guys highly enough, I have tried AOL, Plusnet, BT and Virgin. I would say these are 100x better than any of the mainstream competition.

Check them out.



They only offer the standard variable rate ADSL - 8mbs max.

Very little info on the Thinbroadband site on them which points to the fact they are small eg a standard BT Wholsale reseller ?


O2 are ADSL2+ which is a different ball game

http://broadband.o2.co.uk/

[Edited on 14/3/08 by britishtrident]





[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]

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