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Author: Subject: XP not shutting down
ady8077

posted on 23/7/05 at 05:55 PM Reply With Quote
XP not shutting down

Hi my pc's stopped switching off, after clicking turn off, it starts unloading and gets to the " windows is saving your settings " and that’s it. Any suggestions

Adrian

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Mark Allanson

posted on 23/7/05 at 06:47 PM Reply With Quote
I had the same thing with 2000 pro, it was norton trying to virus check stuff that did not exist





If you can keep you head, whilst all others around you are losing theirs, you are not fully aware of the situation

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andy d (rizla)

posted on 23/7/05 at 06:52 PM Reply With Quote
some modern computers have a button on the case that helps in these situatios

or failing that throw the master switch usualy near the skirting board

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David Jenkins

posted on 23/7/05 at 07:05 PM Reply With Quote
Now you're just getting technical...

DJ






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britishtrident

posted on 23/7/05 at 07:10 PM Reply With Quote
Either it is a badly behaved process or program running in the back ground could be either one you have installed or virus/malware you have picked up.

First thing to to is bring up the task manager and indenify what proess and programs are running in th background, after that try a virus sweep and run HijackThis and examine the log file it produces.

[Edited on 23/7/05 by britishtrident]

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jestre

posted on 23/7/05 at 10:51 PM Reply With Quote
as a tech, I recommend a full spyware scan
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ady8077

posted on 24/7/05 at 11:51 AM Reply With Quote
The button on the case doesn't switch it off
And i'm fed up crawling under the desk to turn the plug off

I've ran adaware and spybot, didn't find anything, i'll try hijack this next

Adrian

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pbura

posted on 24/7/05 at 12:02 PM Reply With Quote
quote:
Originally posted by andy d (rizla)
some modern computers have a button on the case that helps in these situatios

or failing that throw the master switch usualy near the skirting board


Did that to a client's computer and it trashed the boot record





Pete

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Peteff

posted on 24/7/05 at 01:43 PM Reply With Quote
The button usually has a delay on it so you don't shut it down accidentally. You can set the option to have it shut down or hibernate in the bios. Keep your finger on it for about 5 seconds and see if that shuts it down.

[Edited on 24/7/05 by Peteff]





yours, Pete

I went into the RSPCA office the other day. It was so small you could hardly swing a cat in there.

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