donut
|
 posted on 23/9/06 at 08:17 AM |
|
|
No internetty on sons pc
My son has been away all week and on his return we have found that he has no internet. We have broadbean in my office which is routed to both my
boy's bedrooms.
When you open explorer it tries to go to an MSN page and comes up with the 404 error on any address you put in. I have checked the cables and all is
well. My other son's pc is fine so the signal is getting to the splitter.
Any ideas? I could try pinging the server but i don't know how and even if i did i would'nt know how to fix it.
Cheers
Andy
When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car.
http://www.flickr.com/photos/andywest1/
|
|
|
|
|
ecosse
|
| posted on 23/9/06 at 08:35 AM |
|
|
If you haven't tried already, reboot everything including the BT router.
If that doesn't help look at your sons PC for the fault (presuming all the others can work okay) check network card first, is it enabled and
does it have an IP address?
If not, are there any lights on at the point where the cable plugs in to the PC?
Is the network device okay in windows device properties?
Try that lot and see how you get on
Cheers
Alex
|
|
|
chockymonster
|
| posted on 23/9/06 at 09:30 AM |
|
|
if every other pc on the network is fine then it's not likely to be the router.
On one of the pc's that works click on start and run. type cmd and press return.
type ipconfig and press return
One of the lines will say default gateway and give an ip address.
go to the not working machine and click on start and run. type cmd and press return.
then type
ping ipaddressofgateway
if you get a reply then you know cables are most likely ok. If you can't then it's a cable problem.
if you can ping the gateway then it's more likely a dns problem. At the cmd prompt type nslookup
you should get something up that looks like this but with different details
code:
C:\Documents and Settings\paul>nslookup
Default Server: ith.home.chockymonster.co.uk
Address: 10.1.0.3
>
at that prompt type www.google.co.uk and press return.
code:
> www.google.co.uk
Server: ith.home.chockymonster.co.uk
Address: 10.1.0.3
Non-authoritative answer:
Name: www.l.google.com
Addresses: 66.102.9.99, 66.102.9.147, 66.102.9.104
Aliases: www.google.co.uk, www.google.com
That's what you should get back
PLEASE NOTE - Responses on Forum Threads may contain Sarcasm and may not be suitable for the hard of Thinking.
|
|
|
chockymonster
|
| posted on 23/9/06 at 09:30 AM |
|
|
if every other pc on the network is fine then it's not likely to be the router.
On one of the pc's that works click on start and run. type cmd and press return.
type ipconfig and press return
One of the lines will say default gateway and give an ip address.
go to the not working machine and click on start and run. type cmd and press return.
then type
ping ipaddressofgateway
if you get a reply then you know cables are most likely ok. If you can't then it's a cable problem.
if you can ping the gateway then it's more likely a dns problem. At the cmd prompt type nslookup
you should get something up that looks like this but with different details
code:
C:\Documents and Settings\paul>nslookup
Default Server: ith.home.chockymonster.co.uk
Address: 10.1.0.3
>
at that prompt type www.google.co.uk and press return.
code:
> www.google.co.uk
Server: ith.home.chockymonster.co.uk
Address: 10.1.0.3
Non-authoritative answer:
Name: www.l.google.com
Addresses: 66.102.9.99, 66.102.9.147, 66.102.9.104
Aliases: www.google.co.uk, www.google.com
That's what you should get back
PLEASE NOTE - Responses on Forum Threads may contain Sarcasm and may not be suitable for the hard of Thinking.
|
|
|
donut
|
| posted on 24/9/06 at 12:24 PM |
|
|
Ok thanks....
I have checked the little flashing light where the cable plugs in and it is flashing away, also the splitter lights are flashing.
On the boy's machine i typed 'ping ipaddressofgateway' and got this in return:
"ping request could not find host ipaddressofgateway. please check the name and try again"
I did the same on my office machine whaich has internet access ok and got the same message.
Where do i go next. The machine was working fine before my son went away for a week, no leads were touched and all was left perfik
Any ideas?
[Edited on 24/9/06 by donut]
Andy
When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car.
http://www.flickr.com/photos/andywest1/
|
|
|
iank
|
| posted on 24/9/06 at 01:16 PM |
|
|
did you actually type 'ping ipaddressofgateway'
or 'ping 127.0.0.1' or whatever ipconfig gave you as the IP addess?
p.s. using 127.0.0.1 will tell you if the PC network stack can see itself - it's the loopback address.
|
|
|
donut
|
| posted on 24/9/06 at 03:47 PM |
|
|
Yes i did actually type 'ping ipaddressofgateway'
Andy
When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car.
http://www.flickr.com/photos/andywest1/
|
|
|
chockymonster
|
| posted on 25/9/06 at 02:09 PM |
|
|
quote:
Originally posted by donut
Yes i did actually type 'ping ipaddressofgateway'
Have a read through of what I said again, sorry if I didn't make it clear, where I typed
Ping ipaddressofgateway, you need to change ipaddressofgateway to what ever the ipconfig command said the gateway was.
The machine I'm on at the moment gives it as
Default Gateway . . . . . . . . . : 10.44.68.1
so I'd type
ping 10.44.68.1
PLEASE NOTE - Responses on Forum Threads may contain Sarcasm and may not be suitable for the hard of Thinking.
|
|
|
donut
|
| posted on 25/9/06 at 02:36 PM |
|
|
aha! ok i'll give that a wizz
Andy
When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car.
http://www.flickr.com/photos/andywest1/
|
|
|
