dhollin3
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| posted on 6/6/07 at 08:41 AM |
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I have just had a reply back from Darren via email this morning and he has said that he has been away on a business trip. I am happy now. :-)
[Edited on 6/6/07 by dhollin3]
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myeates
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| posted on 6/6/07 at 02:17 PM |
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rack arrived today
incase you havent noticed there is a post put on by Flak monkey its worth a read and sounds fair
http://www.locostbuilders.co.uk/viewthread.php?tid=68249&page=1
will still use them again as like is mentioned on the other post all kit car companies are the same
EDITED: meant to say some are the same not all of them are the same sorry for my mistake
[Edited on 9/6/07 by myeates]
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ned
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| posted on 7/6/07 at 07:31 AM |
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quote:
Originally posted by myeates
will still use them again as like is mentioned on the other post all kit car companies are the same
I strongly disagree with this statement. There are at least three other kticar companies that I have had dealings with that have been very different
experiences for the better.
Ned.
beware, I've got yellow skin
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DarrenW
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| posted on 7/6/07 at 09:56 AM |
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Have to agree with Ned. They all arent the same.
However i have to say up to 28 days for a bespoke made to order part isnt that far out of the way really. The only problem these days is that we are
all used to getting things quicker and expect it from everyone. Unfortunately unless suppliers have everything in stock it isnt possible. And if they
do stock everything they will either go bust quickly or need to charge you more for the privaledge.
No excuse for communication though. In the modern era of voicemail and outo email replies a simple update of the system could explain to people why
there may be a delay. Even a footnote covering the basic T&C's isnt hard to put on emails.
Several times i have had to carry out root cause analysis on problems to decide on a robust fix. So often it is the case that an issue is percieed to
be worse than it is and often the fix is so simple end effective. Id say the 70% of the time the fix is better communication in one form or another.
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myeates
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| posted on 9/6/07 at 08:18 AM |
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ok sorry about that was just trying to make myself feel better  but to be fair i havent dealt with that many so will think about what i say before i
write next time sorry guys. the only others i have only dealt with about three companies and two are rubbish on delivery it was Mac#1 that was
excellent with next day 
also what i meant to say was most are similar not all
sorry for misunderstanding
[Edited on 9/6/07 by myeates]
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DarrenW
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| posted on 11/6/07 at 04:06 PM |
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No need to apologise, you can only post knowing your own first hand experience. Im pleased with my experience but to be fair have only used one
supplier. They have always had what i wanted at a good price and leadtime so maybe ive been lucky. I did however spend a lot of time choosing the
right company to deal with and whilst they cant retire on what ive spent they have had a big % of my build costs.
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